General Manager
Current- Lead a team of 15 employees improving processes across business operations.- Spearheaded recruitment and training processes for new team members, fostering a skilled and cohesive workforce.- Maintained a proactive approach to customer service, addressing questions and concerns promptly to enhance the overall customer experience.- Implemented extensive boat and dock maintenance protocols, reflecting a commitment to preserving high-value assets and ensuring their longevity.- Strategically implemented cost saving ideas with business owners.