Nick Ramsel Email & Phone Number

Columbia, Maryland, United States

Columbia, Maryland, United States

- Coordinate and manage multiple cross-departmental projects that have a profound impact on overall business operations.- Troubleshoot internal Salesforce-related issues submitted through the Salesforce Cases and FreshService ticketing system.- Engage in Agile sprint planning and enhancement request development, prioritization, and execution.- Revamp organizational processing issues by designing, testing, and implementing improvements to increase efficiency, profitability, and performance.- Create and maintain project-based reporting/dashboards to help visualize and highlight key performance indicators in addition to quantifying ROI outcomes.- Support Sales Enablement by presenting internal enhancements to operational leadership and sales representative field.

Owings Mills, Maryland

Owings Mills, Maryland

- Searched, extracted, and analyzed information through Informer reports to generate different campaigns to increase registration effectiveness.- Ensured compatibility and institution-wide effectiveness of systems and processes.- Handled administrative functions related to course enrollment, maintenance of student files, and student tracking in various repositories: Datatel Client Website, Informer Reporting, and Doc-e-view.- Presented and conveyed critical information, internally and externally, to prospective students, team members, and higher administration.- Responsible for the enrollment, retention, and graduation of all undergraduate nursing students.- Led special projects including developing organizational and college cohorts, coordinating graduate nursing residency weekend, facilitating Nursing Associates to Bachelor's program (NATB), creating a monthly e-newsletter, initiating texting communication service (ReGroup), organizing new-student orientation, and establishing new communication campaigns.

Owings Mills, Md

Coordinates the enrollment, retention and graduation of all undergraduate accelerated students. Responsible for administrative functions related to course enrollment, maintenance of student files, and student tracking.

Parkville, Maryland, United States

- Generated and Analyzed P&L reports for monthly business review meetings across 18 departments within the community.- Developed and analyzed monthly financial packages designed to maintain corporate compliance.- Managed PPE inventory and acted as a liaison with the corporate's COVID-19 procurement team.- Oversaw the community's Move-Out Coordinator and associated processes and policies.- Utilized high financial business acumen to aid in the development of the annual budget, monthly accruals, and departmental adjustments to ensure financial goals are met.- Maintained independent living resident AR collection procedures and communication.- Collaborated with the leadership team in the community to promote the One Team approach.- Drove process improvement by developing automated spreadsheets, Google Sheets/Forms, and Microsoft Dynamics software.- Built Salesforce reports sharing departmental financial health.

Baltimore, Maryland Area

- Performed ad-hoc Excel reporting and analysis for the ticket brokerage and partners, highlighting key performance indicators and anomalies.- Executed daily inventory transfer reconciliation process to ensure data accuracy.- Created Tableau dashboards for internal and external projects to visualize ticket industry trends using data visualization techniques.- Managed payment and maintenance of company credit card lines ($4M) and launched and managed the AMEX @ Work program internally to provide a new credit stream through virtual credit cards.- Presented monthly and yearly profit/loss reports to validate the financial health of the organization.- Researched and problem-solved data irregularities to have precise sales information.- Executed quarterly balance sheet audits for the internal sales team and eight external partners.

Towson, Maryland

Vercend Technologies acquired the GDIT MedMeasure Division. same role and responsibilities, just under new company.- Responsible for importing new medical data into clients' databases for forecasting purposes.- Executed data collection, data analysis, data interpretation, and data management duties.- Development of process improvements including creating a JIRA bulk ticketing process, improved internalwork flows and documentation and compiling a library of commonly used SQL and Windows Batch Scripts.- Monitored and was responsible for troubleshooting client’s data errors through SSMS queries and UNIX command datainvestigations.- Developed rules and methodologies for data collection and analysis for clients.- Managed the implementation and maintenance phases of our client’s databases. This process includesdeployment of database dictionaries and integration of systems through database design.- Encompassed the role of a JIRA Administrator. This requires the coordination of maintaining our internalticketing system of all database activity for auditing purposes.- Executed stored procedures in order to automate custom processes for clients.

Towson, Maryland

- Responsible for importing new medical data into clients' databases for forecasting purposes.- Executed data collection, data analysis, data interpretation, and data management duties.- Development of process improvements including creating a JIRA bulk ticketing process, improved internalwork flows and documentation and compiling a library of commonly used SQL and Windows Batch Scripts.- Monitored and was responsible for troubleshooting client’s data errors through SSMS queries and UNIX command datainvestigations.- Developed rules and methodologies for data collection and analysis for clients.- Managed the implementation and maintenance phases of our client’s databases. This process includesdeployment of database dictionaries and integration of systems through database design.- Encompassed the role of a JIRA Administrator. This requires the coordination of maintaining our internalticketing system of all database activity for auditing purposes.- Executed stored procedures in order to automate custom processes for clients.

Owings Mills, Md

The Service Associate answers inbound calls from existing shareholders and responds to their service requests, including, but not limited to; mutual fund transactions, product services and features, balance inquiries, account registration requirements, and solutions to customer service issues, in order to provide a high level of customer service and retain and/or increase assets under management.

Master'S Degree, Business & Technology Management

Business Administration, Management

Mutidisciplinary Studies, Economincs, Sociology, And Communications