As the I.T. Support Manager I am responsible for handling all internal computer issues as well as issues that outside parties may experience while using our services. This includes, but is not limited to, working with and image management of Windows operating systems, Windows Server, Microsoft Exchange server, Active Directory, Group Policy, Hyper V, networking, Mac OS X operating systems, Android and iOS devices, VoIP systems, as well as Company CRM/ERP software, EDI systems, and Digital Asset… Show more As the I.T. Support Manager I am responsible for handling all internal computer issues as well as issues that outside parties may experience while using our services. This includes, but is not limited to, working with and image management of Windows operating systems, Windows Server, Microsoft Exchange server, Active Directory, Group Policy, Hyper V, networking, Mac OS X operating systems, Android and iOS devices, VoIP systems, as well as Company CRM/ERP software, EDI systems, and Digital Asset Management software.As a customer service specialist, I am responsible for informing customers of our product lines, specs, availability, pricing details, special project quoting, and generating sales.With these experience I have cultivated a unique skill set to balance and work on multiple projects, interacting with customers, and computer problem solving skills. Show less

I started work in the Company Sample Department, working to organize all sample sheets of paper of all different base stocks and substrates used in printing as well as all printed samples of all stock items as well as custom print items for customers.Also involved in creation and planning of sample materials, information, and mailings used to drive sales and generate leads.

I ran my own IT services company, specializing in everything from helping users transition to new software, new computer systems, media system design and set up, computer maintenance and clean up. Worked with local small businesses for new computer needs as well as server maintenance and migration. Focused on strong customer service and helping customers better understand the technology they were investing in and how best to utilize it.