Nichole Jackson Email and Phone Number

-Resolved, investigated, or appealed auto insurance disputes for medical claims -Collaborated with legal teams to assess financial aspects of PIP cases -Negotiated patient balances upon settlement with attorney-Reviewed & dispersed subpoena billing records-Conducted aging reports audit of outstanding balance-Verified auto insurance coverage & legal representation-Prepare supporting legal documents for PIP suits demands-Ensure accurate coding of procedures & timely bill submission-Executed emails & fax correspondence-Answered incoming calls

-Developed department policy & procedure manual-Regularly assessed team & individual performances-Spearheaded new hire training-Verified auto & workers comp benefit coverage & eligibility-Distributed monthly metric reports-Effectively communicated with other departments-Assisted scheduling patients for imaging needs (MRI, CT, x-ray, US)-Identified & developed solutions for patient/attorney disputes-Commuted with healthcare providers, insurance companies, and patients regarding billing/insurance inquiries prior to appointments-Respond to daily email correspondence-Prepared PIP packets for demand-Ensured team met client expectations

-Delegated department task & deadlines-Organized, managed & scheduled patients for MRI/CT scans-Acted as liaison between guests & other departments-Assisted radiology technicians as needed-Provided financial counseling for patient inquiries-Maintained emergency procedures & protocols-Performed case coordination between insurance adjuster, providers, & attorney-Maintained patient confidentiality