I am an experienced eCommerce and Digital Applications lead and have over 20 years experience working in the digital field encompassing Travel, Professional Services, FMCG, Local Government and small business.With a broad range of skills covering project management (including scrum master/sprint management), digital product ownership, website applications management, website design and development, digital content design, copywriting, email design and development, social media marketing, analytics and administration, I enjoy the varied and changing digital world.I hold a Bachelor of Business degree, with a double specialisation in Business Management and Information Systems.With a solid technical understanding of online environments, I have developed and maintained large corporate websites and intranets, as well as designing and developing microsites, landing pages and emails.I am extremely comfortable using content management systems and have developed and maintained many websites via different CMS’. I have also developed websites and emails using HTML and CSS. I am experienced with the Adobe Creative Suite and produce content for use on the web, in emails and on social media – as well as for digital display ads and print. I am a digital storyteller, producing written copy to target specific audiences, highlight key messages and use keywords to increase SEO. I utilise best practice SEO techniques to boost rankings on search engines.I have excellent interpersonal and communication skills and I collaborate well with key stakeholders and colleagues, as well as building relationships with external agencies and suppliers.I have over 20 years of administration and customer service experience, with a broad range of skills and knowledge. I have substantial business, project management and administrative experience, having worked with Executives, Senior Management and Key Stakeholders in highly political environments.