Nichole O'Dell Email & Phone Number

Riner, Va, Us

Remote

Roanoke, Virginia

Committed and motivated Staff Accountant with exceptional customer service and decision-making skills. Strong work ethic, professional demeanor and great initiative.

400 Technology Drive Christiansburg, Va 24073

Assisted customers with payments and billing.Product features and technical support.Resolving customers inquiries accurately and efficiently, which ensured customers were100% satisfied products and services.Confer with customers by telephone or in person to provide information about products orservices, take or enter orders, cancel accounts, or obtain details of complaints.Check to ensure that appropriate changes were made to resolve customers' problems.Keep records of customer interactions or transactions, recording details of inquiries,complaints, or comments, as well as actions taken.Resolve customers' service or billing complaints by performing activities such asexchanging merchandise, refunding money, or adjusting bills.Complete contract forms, prepare change of address records, or issue servicediscontinuance orders, using computers.Refer unresolved customer grievances to designated departments for further investigation.Determine charges for services requested, collect deposits or payments, or arrange forbilling.Contact customers to respond to inquiries or to notify them of claim investigationresults or any planned adjustments.Solicit sales of new or additional services or products.

Constitution Road Radford, Va 24141

Provided administrative support including scheduling meetings and conference calls.Planning staff functions, travel scheduling.Data entry, document word processing, and preparation of expense reports.Worked independently and within a team on special and ongoing projects.Ordered and maintained both office and kitchen supplies.Assisted with various program operations as requested as responsibilities permited.Coordinated and scheduled catered events.Prepare invoices, reports, memos, letters, financial statements and other documents,using word processing, spreadsheet, database, or presentation software.Answer phone calls and direct calls to appropriate parties or take messages.Conduct research, compile data, and prepare papers for consideration and presentation byexecutives, committees and boards of directors.Attend meetings to record minutes.Greet visitors and determine whether they should be given access to specific individuals.Read and analyze incoming memos, submissions, and reports to determine their significanceand plan their distribution.Perform general office duties, such as ordering supplies, maintaining records managementdatabase systems, and performing basic bookkeeping work.File and retrieve corporate documents, records, and reports.Open, sort, and distribute incoming correspondence, including faxes and email.Make travel arrangements for executives.

Ft. Carson, Co

- Preparation and cooking of various food items including meat, poultry, fish, vegetables, and fruits.- Operating, maintaining and cleaning field kitchen equipment.- Make sure to follow all sanitation rules and regulations including keeping a clean and sanitary workstation.Some of the desired skills and abilities for the 92G culinary specialist role are:- Knowledge of cooking basics and techniques.- Ability to work as a team member.- Strong adherence to health and safety regulations.- Attention to detail is essential as compliance with recipes, proportions, and cooking time is important.- Physical stamina since the job involves standing for long periods and lifting heavy kitchen equipment.

Associate Of Arts And Sciences - Aas, Accounting, 3.0

Career Studies Certificate, Medical Office Assistant/Specialist, 3.0

Ged, General Studies, 3.0