Nicola Macdonald

Nicola Macdonald Email and Phone Number

GM Operations at Optimism - Trusted Capability Partners @ Optimism
auckland, auckland, new zealand
Nicola Macdonald's Location
Auckland, Auckland, New Zealand, New Zealand
Nicola Macdonald's Contact Details

Nicola Macdonald work email

Nicola Macdonald personal email

n/a
About Nicola Macdonald

Hi! I work for Optimism in Auckland. We specialise in creating, designing, and implementing learning strategies and solutions for our many wonderful clients.Optimism are a great team to work with and the collaborative approach that we take to everything is a daily highlight. Everyone here has great ideas and works really hard to make sure that we deliver the highest quality solutions - every time.The greatest thing about our clients, is that they come from a range of industries so I feel like I'm learning something new every day.If you'd like to work with us, check us out http://www.optimism.co.nz

Nicola Macdonald's Current Company Details
Optimism

Optimism

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GM Operations at Optimism - Trusted Capability Partners
auckland, auckland, new zealand
Website:
optimism.co.nz
Employees:
10
Nicola Macdonald Work Experience Details
  • Optimism
    Gm Operations
    Optimism Aug 2022 - Present
    New Zealand
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  • Optimism - Trusted Capability Partners
    Lead Learning Partner
    Optimism - Trusted Capability Partners Jul 2013 - Present
    Auckland, New Zealand
    Instructional Design, learning strategies, eLearning, new and exciting tech
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  • The Induction Company
    Induction Partner
    The Induction Company Feb 2021 - Present
    The Induction App™ puts the onboarding experience in your employees' hands!
    View
  • City & Guilds
    Customer Relations Trainer
    City & Guilds Mar 2011 - Apr 2013
    Designed and delivered training packages in a contact centre environment. Created e-learning modules for use across the business. Implemented new LMS and created customised pages for staff.
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  • London Borough Of Lambeth
    Quality Assessor
    London Borough Of Lambeth Feb 2004 - Feb 2011
    Overseeing performance and reporting on assessment results. Coaching staff to improve performance. Interim Project Manager for channel migration in order to improve accessibility and reduce service costs.
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  • Bayerische Landesbank
    Systems Accountant (Temp)
    Bayerische Landesbank Jul 2003 - Dec 2003
    Systems accounting and book balancing. Creating FRT (finance, risk and tax) databases.
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  • Anz
    Customer Services Officer
    Anz Oct 1999 - Apr 2003
    205 Queen Street
    Formerly National Bank of New Zealand - Worked in bulk NZ and International. Balancing accounts, ATMs and banking operations.
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Nicola Macdonald Skills

Training Delivery Change Management E Learning Instructional Design Team Leadership Employee Training Learning Management Systems Management Leadership Development Management Development Customer Relations Digital Learning Business Process Improvement Customer Experience Job Coaching Adult Education Uat Coordination Call Centers Staff Development Captivate Vocational Education Quality Assurance Team Management Customer Service People Management Data Analysis Performance Management Learning And Development Solutions

Nicola Macdonald Education Details

  • Tawa College
    Tawa College

Frequently Asked Questions about Nicola Macdonald

What company does Nicola Macdonald work for?

Nicola Macdonald works for Optimism

What is Nicola Macdonald's role at the current company?

Nicola Macdonald's current role is GM Operations at Optimism - Trusted Capability Partners.

What is Nicola Macdonald's email address?

Nicola Macdonald's email address is ni****@****m.co.nz

What schools did Nicola Macdonald attend?

Nicola Macdonald attended Tawa College.

What skills is Nicola Macdonald known for?

Nicola Macdonald has skills like Training Delivery, Change Management, E Learning, Instructional Design, Team Leadership, Employee Training, Learning Management Systems, Management, Leadership Development, Management Development, Customer Relations, Digital Learning.

Who are Nicola Macdonald's colleagues?

Nicola Macdonald's colleagues are Sussan Ockwell, William Davis, Jo Bell, Kirk Vogel, Jessica Clark, Lynore Conelly.

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