Program Support Officer
CurrentDay to day running of the Learning Hub/maintaining bookings.Managing the Learning Hub front desk.Liaising with trainers and learners.Assisting in identifying and resolving maintenance issues.Liaise with Facilities team to make sure up to date with COVID Safe plan and implementing the plan.Setting up desks and computers.Logging maintenance reports.Provide support to the broader business by ensuring all consumables are stocked and available.Maintain V/Line’s assets… Show more Day to day running of the Learning Hub/maintaining bookings.Managing the Learning Hub front desk.Liaising with trainers and learners.Assisting in identifying and resolving maintenance issues.Liaise with Facilities team to make sure up to date with COVID Safe plan and implementing the plan.Setting up desks and computers.Logging maintenance reports.Provide support to the broader business by ensuring all consumables are stocked and available.Maintain V/Line’s assets and environment at required standards ensuring safety for both staff and participants.Oversee the cleaners and ensure things are actioned.Ensure the provision of high-quality customer service, conveying information, answering queries and assisting customers regarding the use of Council's community facilities.Undertake risk assessments and develop safe work practices.Providing passes and passwords to trainers and assessors.Continuous Improvement.Perform LH inductions for new staff, CRTs, volunteers and contractors.Updating of the Emergency Management Processes.Liaise with the elected Occupational Health and Safety representative in relation to workplace inspections.Provide administrative support to all operational and enabling functions in relation to training programs. Show less