Working within a Technology Change Risk function, within a Service Delivery/Operational Resilience Team, responsible for facilitation and secretariat roles for Change Review/Advisory Boards. Also providing support for a number of Change Risk/Success related activities, including the provision of senior management Management Information.

1) Working in collaboration with several Business teams and 3rd party suppliers, providing Technology support, consultancy and delivery for the Discovery and Mobilization phases of innovations and pilot products. Providing Technology review and recommendations on customer journeys, requirements and product features (MVP), identifying issues, suggesting alternative features or benefits, including design and delivery proposals. Providing Agile delivery plans, costs, and risk profiles for the… Show more 1) Working in collaboration with several Business teams and 3rd party suppliers, providing Technology support, consultancy and delivery for the Discovery and Mobilization phases of innovations and pilot products. Providing Technology review and recommendations on customer journeys, requirements and product features (MVP), identifying issues, suggesting alternative features or benefits, including design and delivery proposals. Providing Agile delivery plans, costs, and risk profiles for the pilot/delivery of a new product. Providing overall Technology guidance and consultancy for overarching governance processes,2) Lead for the delivery of all changes on Retail Banking customer-facing supporting the reusable Open Banking API ecosystem. Including overseeing change across a number of different applications and technologies, working closely with Business Change and Product Owners. Line Management of a team of analysts and PMs, and a budget of >£1m. Show less

Planning, tracking, and managing the delivery of Host and Off-Host Infrastructure changes for Core Banking and Payments change programmes, including Open Banking and Payments Innovation. Management of all relevant Infrastructure RAIDs, resourcing, and finances. Liaising and collaboration with Application Development teams and Infrastructure engineers for delivery Infrastructure changes and acquisition of Infrastructure resources, from early Design through to Production Deployment of changes… Show more Planning, tracking, and managing the delivery of Host and Off-Host Infrastructure changes for Core Banking and Payments change programmes, including Open Banking and Payments Innovation. Management of all relevant Infrastructure RAIDs, resourcing, and finances. Liaising and collaboration with Application Development teams and Infrastructure engineers for delivery Infrastructure changes and acquisition of Infrastructure resources, from early Design through to Production Deployment of changes. Line Management of other Infrastructure PMs. Show less

1) Implementation Lead, overseeing all production deliveries for Williams & Glynn's and ICB Programmes for the Commercial and Private Banking (CPB) franchise. Liaising and collaborating with several disparate application development teams supporting a number of customer-facing and internal systems. Managing HL milestones and budgets for all CPB deliveries, and RAID management.2) Managing the delivery of a number of Commercial and Private Banking-owned projects supporting the Regulatory… Show more 1) Implementation Lead, overseeing all production deliveries for Williams & Glynn's and ICB Programmes for the Commercial and Private Banking (CPB) franchise. Liaising and collaborating with several disparate application development teams supporting a number of customer-facing and internal systems. Managing HL milestones and budgets for all CPB deliveries, and RAID management.2) Managing the delivery of a number of Commercial and Private Banking-owned projects supporting the Regulatory ICB programme, encompassing changes across a number of customer and technology Domains. Creation of cross-platform HL delivery plans, budgets, RAIDs, and solution options for the timely delivery of ICB change. Show less

Created and led the Implementation function for a new BPM (IBM) platform supporting automating manual processes to accelerate time-to-market. Defined and implemented new processes, procedures and governance, and resourcing for all BPM production and non-production environment deployment.

1) Implementation Lead for the Corporate Online Banking platform, Bankline. Managing a team of resources managing the Production implementation of changes as well as ensuring the correct governance.2) Project Manager for a number of different IT projects delivering changes on Bankline, from small, quick changes through to large cross-platform releases.