Nick Bailey Email & Phone Number

San Diego, California, United States

San Diego, California, United States

Carlsbad, California, United States

Carlsbad, CA, United States

San Francisco, California

• Supervised the entire accounts receivable process for services provided by a laboratory specializing in HIV, Hepatitis and Breast Cancer research and development.
• Direct reports totaled 20 employees who worked data entry, A/R aging process, cash posting and correspondence posting.
• Specialized in A/R appeals process for all tests including unlisted codes which required numerous levels of appeals.
• Trained employees in payer website navigation, performing eligibility, requesting medical records, and authoring detailed notes in our billing system all while maintaining compliance and HIPAA regulations.
• Managed the generation and editing of departmental policy and procedure documents, and SOP’s (standard operating procedures). Assisted with authoring Visio flowcharts to accompany documents.
• Oversaw and executed daily reporting metrics from total Accounts Receivables using Microsoft Excel and SQL databases.

Spokane, Washington Area

• Supervised team of 24 employees, one Assistant Supervisor, two team Leads and a team Analyst.
• Ultimately responsible for all team functions and administrative tasks. Authored and presented yearly performance evaluations and quarterly “check-ins”.
• Oversaw the reconciliation process between daily deposits for services performed and postings to patient accounts. Managed this process for PAML prime, sub entities and billing services in Colorado, Kentucky.
• Helped reduce overall A/R > 90 by 28.0% and A/R 30 – 90 by 26.1% between March 2016 and December 2016
• Partnered with upper management on improving team statistics, addressing roadblocks and downstream impacts, while consistently looking for and implementing process improvements and gained efficiencies.
• Managed Human Resource type functions including recruitment, hiring, mentoring, disciplinary actions and payroll.