Nick Bradford

Nick Bradford Email and Phone Number

Husband/Dad/Support Specialist/Problem Solver @ eQuest
san ramon, california, united states
About Nick Bradford

Nick Bradford is a Husband/Dad/Support Specialist/Problem Solver at eQuest. He possess expertise in new media, radio, broadcast, video, video production and 37 more skills. He is proficient in Spanish. Colleagues describe him as "I've had the pleasure of working closely with Nick for a little over a year now and I can safely say he is one of the most driven and passionate professionals I have ever had the pleasure of working with. Nick is truly knowledgeable in helping employers achieve the highest levels of OFCCP compliance readiness. He is polite, affective, and his follow-through is second to none. His authenticity pervades the way he approaches large and complex compliance issues with employers, and his drive and curiosity leads to creative and impactful ways to innovate government solutions. " and "I have had the pleasure and fortune to work with Nick at Broadbean Technology under the Client Services Department for more than a year. During this time, Nick has consistently and clearly demonstrated to be one of our top and most knowledgeable talents within our organization. Nick has proven to be a critical part of our team, department and organization. His knowledge of our products, team player attitude and approach on a daily basis, along with his strong work ethic and consistency is a key element to our company's continuing success. Nick is truly an asset to us and I can only speak highly of him. Determination, passion, there-is-always-a-solution approach and attention to detail is key to the success and growth within our organization and Nick absolutely possesses those factors and more. The success of an organization is measured by the growth and investment of its employees and Nick is surely a clear example of the continuing success of our organization. I can't stress this enough, Nick is a critical part of our team and furthermore an asset to our company."

Nick Bradford's Current Company Details
eQuest

Equest

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Husband/Dad/Support Specialist/Problem Solver
san ramon, california, united states
Website:
equest.com
Employees:
104
Nick Bradford Work Experience Details
  • Equest
    Autopost Operations Lead
    Equest May 2023 - Present
    San Ramon, California, United States
    As the AutoPost Operations Lead, I am responsible for overseeing the daily operations of the Autopost department in our company. This would include managing new Autopost setups, maintaining existing customer setups, providing technical support for Autopost, scoping custom Autopost projects, ensuring healthy connections to state sites, providing OFCCP posting technical support, providing direct support for key eQuest Autopost/OFCCP customers, and offering general utility/support for Autopost, support, and OFCCP.
  • Arizona Industry Liaison Group (Azilg)
    Co-Chair, Of The Communications Committee, Board Of Directors (Volunteer)
    Arizona Industry Liaison Group (Azilg) Jan 2023 - Present
    Arizona, United States
    AZilg is a nonprofit organization comprised of professionals in the field of Human Resources management who convene on a regular basis to hear speakers and exchange ideas concerning equal employment opportunity, affirmative action, workforce diversity and other related areas.
  • Vonq
    Director Of Compliance & Support
    Vonq Jan 2023 - Jun 2023
    United States
    As the Director of Compliance & Support, I lead the compliance and support teams to ensure that the company complies with all relevant laws and regulations associated with OFCCP and the federal contractor mandatory job listing requirement and that customers receive the highest level of support. With 7+ years of experience in compliance and/or customer support management, I have a strong understanding of compliance requirements in the industry. I am able to develop and implement effective policies and procedures. I am an excellent leader, communicator, and problem-solver, able to analyze data and make strategic decisions. I am also a strong customer service-oriented professional with a deep understanding of customer service best practices. I am also familiar with current laws and regulations and act as a liaison between the company and regulatory bodies.
  • Vonq
    Operations Manager
    Vonq Dec 2021 - Jan 2023
    United States
    Built an international support structure and Zendesk support environment from the ground up for the HAPI Job Marketplace and OFCCP product. Worked with teams in Germany, Netherlands, and England to efficiently sync a previously fractured global support network.Restructured and refined existing support processes to better serve customers, meet SLAs and unify communication platforms. Also designed automation tools and wrote, and maintained an extensive Knowledge Base relevant to customer needs.Oversaw daily operations of the HAPI Job Marketplace and VONQ's OFCCP Compliance Solution, including assessing functionality, streamlining performance, and diagnosing and solving errors.Communicated complex solutions in an easy-to-understand manner to 3rd party agents and direct customers while maintaining a white-label communication protocol. Regularly solved complex issues with job board feeds. Forged relationships with Government Entities to build, maintain, and support an OFCCP Compliance Product.Skills: Communication · Zendesk Support · Team Management · OFCCP · Government Solutions
  • Equest
    Autopost Manager
    Equest Jun 2019 - Dec 2021
    Responsibilities Include:Providing software and engineering support to clients and internal users who utilize the company's multi-functional web-based products. Working within the company's databases, monitor internal and external systems, and develop custom features in response to clients requests.Programming languages used include:MySQL, and HTML.
  • Equest
    Director Of Job Board Alliances
    Equest May 2018 - Dec 2021
  • Broadbean Technology
    Senior Ofccp Support/Implementation Specialist
    Broadbean Technology Mar 2016 - May 2018
    Newport Beach, Ca
    Work with Federal Contractors to address proprietary product breakages, as well as general product questions, and account configuration requests. Maintain a good rapport with employers, partners and state job banks, and adhere to high standards of quality in communications and work produced. Work directly with product developers to find the best solution to complex integration and standalone issues.OFCCP Support Lead for clients utilizing the Broadbean OFCCP Compliance product focusing on the VEVRAA/Section 503.Maintain Government relations with state job boards.Work closely with clients to complete documentation on their workflows, special needs, and custom development. Maintain and meet SLA's , ensuring all new cases are addressed by EOD each day, and no case was left without communication for more than 48 hours until completion.Maintain a persistent desire to obtain and share additional knowledge; both internally and externally, about products and services.Provide training and mentoring for new employees with product questions and issues as part of their training and learning our product.Required a firm understanding of data transport methods, and basic concepts of system to system communication, and software development (network protocols, APIs, XML, etc.) in a SalesForce, and Microsoft Office Suite environment.
  • Roscoe Productions
    Owner
    Roscoe Productions Feb 2011 - Dec 2016
    La Habra, Ca
    Roscoe Productions is a digital creative agency specializing in voice over, commercials, online video production, Web Design, and Marketing Solutions. Our process is designed to help brands and businesses build awareness, drive interaction, sell more stuff, or just have fun.
  • Taco Bell
    Help Desk L1 Analyst
    Taco Bell Apr 2015 - Mar 2016
    United States
    Responsible for providing technical assistance and support related to POS systems, hardware, or software and network issues. Detailed duties are listed below:• Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.• Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.• Provide first line analysis and resolution of escalated problems - To include using basic system operating commands to resolve software application problems as well as Hardware problems.• Troubleshoot 1st level calls as volume dictates-98% phones• Defuse confrontational calls• Perform remote dial-in connection help to resolve issues• Monitor the problem queue and help resolve outstanding issues (conducting outbound calling as appropriate)• Manage and prioritize work activities with minimal supervision to meet continuous deadlines which directly impact field operations• Follow up with vendor to assist with dispatching hardware/broadband issues and confirm break fix completion • Install, modify, and repair computer hardware and software• Install computer peripherals for users.
  • North American Pet Products
    Marketing Manager
    North American Pet Products Jan 2012 - Dec 2014
    Corona, Ca
    I provide design, creative management, conceptual ideations, and brand development for four umbrella companies including North American Pet Products, Barney's Pet, North American Products, and Bayou Aquatics. I am also responsible for the content, creation, management, and implementation of 6 different company websites. Responsible for audio/video and photo production for all websites and product branding.
  • Cbs Radio
    New Media Producer
    Cbs Radio Apr 2007 - Jun 2009
    Greater Los Angeles Area
    I worked to create, update and maintain 971freefm.com, dannybonaduce.fm and adamcarolla.com under the umbrella of CBS Radio's 97.1 KLSX FM, Los Angeles. As the New Media Producer, I produced video, audio and image production for the web, write scripts and treatments for production, and undertake basic webmaster duties. I helped build out a multi-camera Internet videocasting studio platform for 2 existing CBS Radio broadcast studios.Our team was directly responsible for all web content, audio and video production and traffic.►Brought original, television style video content to the CBS Radio online world, including scripted-reality and edited, 'behind-the-scenes' footage.►Acted as Creative Advisor/Writer/Editor for 28 Original KLSX YouTube series episodes ("Frosty, Heidi & Frank Off The Mic," "Danny Bonaduce Smoke Break")►Created multiple video projects featuring the talents of Adam Carolla, Danny Bonaduce, Teresa Strasser, Frosty Stilwell, Heidi Hamilton, Frank Kramer, Tom Leykis, Sam Phillips, Tim Conway, Jr., Leo Quinones, and Brian Whitman.

Nick Bradford Skills

New Media Radio Broadcast Video Video Production Digital Media Commercials Radio Producing Radio Broadcasting Video Editing Customer Service Sound Television Ofccp Government Relations Podcasting Leadership Web Content Web Design Customer Support Microsoft Office Content Strategy Adobe Audition Client Services Technical Support Troubleshooting Windows Xml Salesforce Jira Batch Files Html Linux Microsoft Word Microsoft Excel Radio Promotions Management Customer Relationship Management Computer Hardware Comedy Radio Programming Broadcast Television

Nick Bradford Education Details

  • Moon Valley High School
    Moon Valley High School
  • The Academy Of Radio And Tv Broadcasting
    The Academy Of Radio And Tv Broadcasting
    Radio Production And Broadcasting

Frequently Asked Questions about Nick Bradford

What company does Nick Bradford work for?

Nick Bradford works for Equest

What is Nick Bradford's role at the current company?

Nick Bradford's current role is Husband/Dad/Support Specialist/Problem Solver.

What is Nick Bradford's email address?

Nick Bradford's email address is ni****@****est.com

What is Nick Bradford's direct phone number?

Nick Bradford's direct phone number is +171425*****

What schools did Nick Bradford attend?

Nick Bradford attended Moon Valley High School, The Academy Of Radio And Tv Broadcasting.

What skills is Nick Bradford known for?

Nick Bradford has skills like New Media, Radio, Broadcast, Video, Video Production, Digital Media, Commercials, Radio Producing, Radio Broadcasting, Video Editing, Customer Service, Sound.

Who are Nick Bradford's colleagues?

Nick Bradford's colleagues are Jyoti Sharma, Carolyn Orr, Guy Dickson, Ulrich Keuter, Thi Ngọc, Erik Vergari, Kayla Zumani.

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