Quality Assurance And Training Supervisor
Current
Dec 2024 - Present
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Nick Breeze Email & Phone Number
Senior Manager - Customer Support, IT Support. Process Support/Improvement | Customer Service Excellence, Leadership, Stakeholder Management
at
Health Service Executive
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Senior Manager - Customer Support, IT Support. Process Support/Improvement | Customer Service Excellence, Leadership, Stakeholder Management
Location
County Wexford, Ireland, Ireland
Company size
Who is Nick Breeze? Overview
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Quick answer
Nick Breeze is listed as Senior Manager - Customer Support, IT Support. Process Support/Improvement | Customer Service Excellence, Leadership, Stakeholder Management at Health Service Executive, a company with 16533 employees, based in County Wexford, Ireland, Ireland. AeroLeads shows a matched LinkedIn profile for Nick Breeze.
Nick Breeze previously worked as Quality Assurance and Training Supervisor at Health Service Executive and Senior Support Manager - Process Support Team/ISO & Standards Lead at Accenture. Nick Breeze holds Bachelor Of Arts (B.A.), European Business Studies from University Of Lincolnshire And Humberside (Now University Of Lincoln).
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Email format at Health Service Executive
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Health Service Executive
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Profile bio
About Nick Breeze
I am an accomplished Senior Manager with a wealth of experience in both customer service and IT support/service desk environments. I have had proven success leading high performing and motivated teams in the delivery of high-quality support services, with particular emphasis on delivery excellence, driving efficiency and process improvement. Throughout my career I have also had significant involvement in software migration/transition, transformation of service management toolsets, implementation/ongoing management of voice of the customer survey processes and leading change initiatives from resultant feedback.I have a passion for coaching, and take particular pride in having supported others to progress in their own career.
Current workplace
Nick Breeze's current company
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Health Service Executive
6 roles
Nick Breeze work experience
A career timeline built from the work history available for this profile.
Senior Support Manager - Process Support Team/Iso & Standards Lead
Lead the Risk and Quality and ISO9001 Support teams providing support for Accenture’s Internal Quality, Risk and Client Experience, processes, requirements & custom-built toolsets. Overall responsibility for a team of +30 remote working globally based team members providing 24x5 support. Coached, mentored and managed all team leads and managers.
Sep 2015 - Dec 2023
Service Delivery Manager Accenture Supporting Facebook
Seconded role for 3 months providing leadership support to newly created Customer Delight SMB support team. Line managed 9 team leads and overall responsibility for 100+ team members supporting multiple geographies and time zones.
Jun 2015 - Aug 2015
Service Delivery Manager Accenture @ Google
Delivery Lead for Google Account Recovery Services across EMEA and LATAM markets. Responsible for support provided by six language teams on a 24/7 basis. Line managed six team leads, four quality assurance analysts and one trainer. Overall accountability for resource management of ninety-three multi-lingual support team members, both contractor and.
Sep 2014 - May 2015
Accenture (Earlier Roles)
IT Service Delivery Manager (acting) May 2014 – Aug 2014IT Service Delivery Associate Manager Apr 2008 – May 2014IT Support Supervisor Apr 2006 – Apr 2008Quality Assurance Lead May 2005 – Mar 2006Team Lead Mar 2002 – May 2005IT Support Analyst. Sep 2000 – Feb 2002 Provided IT support to internal and external (outsourced) clients in a variety of roles.
Sep 2000 - Aug 2014
It Support Analyst
First professional support role providing 1st line IT Support to Barclays branch staff.
Oct 1998 - Aug 2000
Team & coworkers
Colleagues at Health Service Executive
Other employees you can reach at hse.ie. View company contacts for 16533 employees →
EM
Elizabeth Moore
Colleague at Health Service Executive
Thurles, County Tipperary, Ireland, Ireland
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CO
Cliodhna O’Connell
Colleague at Health Service Executive
County Mayo, Ireland, Ireland
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DJ
Deirdre Johnson
Colleague at Health Service Executive
Ireland, Ireland
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CI
Christopher Ibanga, Mph.,Rn.
Colleague at Health Service Executive
Ireland, Ireland
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BS
Bill Seery
Colleague at Health Service Executive
Ireland, Ireland
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BO
Bernadette O'Keefe
Colleague at Health Service Executive
Ireland, Ireland
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KL
Karen Lodge
Colleague at Health Service Executive
Ireland, Ireland
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TS
Theresa Shilton
Colleague at Health Service Executive
Sligo, County Sligo, Ireland, Ireland
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MO
Maeve O'Malley
Colleague at Health Service Executive
County Galway, Ireland, Ireland
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AT
Aine Treanor
Colleague at Health Service Executive
Monaghan, County Monaghan, Ireland, Ireland
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Elizabeth Moore
Colleague at Health Service Executive
Thurles, County Tipperary, Ireland, Ireland
View →
CO
Cliodhna O’Connell
Colleague at Health Service Executive
County Mayo, Ireland, Ireland
View →
DJ
Deirdre Johnson
Colleague at Health Service Executive
Ireland, Ireland
View →
CI
Christopher Ibanga, Mph.,Rn.
Colleague at Health Service Executive
Ireland, Ireland
View →
BS
Bill Seery
Colleague at Health Service Executive
Ireland, Ireland
View →
BO
Bernadette O'Keefe
Colleague at Health Service Executive
Ireland, Ireland
View →
KL
Karen Lodge
Colleague at Health Service Executive
Ireland, Ireland
View →
TS
Theresa Shilton
Colleague at Health Service Executive
Sligo, County Sligo, Ireland, Ireland
View →
MO
Maeve O'Malley
Colleague at Health Service Executive
County Galway, Ireland, Ireland
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AT
Aine Treanor
Colleague at Health Service Executive
Monaghan, County Monaghan, Ireland, Ireland
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1 education record
Nick Breeze education
-
University Of Lincolnshire And Humberside (Now University Of Lincoln)
FAQ
Frequently asked questions about Nick Breeze
Quick answers generated from the profile data available on this page.
What company does Nick Breeze work for?
Nick Breeze works for Health Service Executive.
What is Nick Breeze's role at Health Service Executive?
Nick Breeze is listed as Senior Manager - Customer Support, IT Support. Process Support/Improvement | Customer Service Excellence, Leadership, Stakeholder Management at Health Service Executive.
Where is Nick Breeze based?
Nick Breeze is based in County Wexford, Ireland, Ireland while working with Health Service Executive.
What companies has Nick Breeze worked for?
Nick Breeze has worked for Health Service Executive, Accenture, and Barclays Bank.
Who are Nick Breeze's colleagues at Health Service Executive?
Nick Breeze's colleagues at Health Service Executive include Elizabeth Moore, Cliodhna O’Connell, Deirdre Johnson, Christopher Ibanga, Mph.,Rn., and Bill Seery.
How can I contact Nick Breeze?
You can use AeroLeads to view verified contact signals for Nick Breeze at Health Service Executive, including work email, phone, and LinkedIn data when available.
What schools did Nick Breeze attend?
Nick Breeze holds Bachelor Of Arts (B.A.), European Business Studies from University Of Lincolnshire And Humberside (Now University Of Lincoln).
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