Gm Technology Solutions
Current
Jul 2023 - Present
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Nick Carroll Email & Phone Number
GM Technology Solutions at ECL Group Ltd
at
ECL Group Ltd
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✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
GM Technology Solutions at ECL Group Ltd
Location
Wellington, New Zealand, New Zealand
Company size
Who is Nick Carroll? Overview
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Quick answer
Nick Carroll is listed as GM Technology Solutions at ECL Group Ltd at ECL Group Ltd, a company with 196 employees, based in Wellington, New Zealand, New Zealand. AeroLeads shows a matched LinkedIn profile for Nick Carroll.
Nick Carroll previously worked as GM Technology Solutions at Ecl Group Ltd and Head of Service Technology at Ecl Group Ltd. Nick Carroll holds Bachelor Of Information Technology, Information Technology from Open Polytechnic Of New Zealand.
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ECL Group Ltd
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Profile bio
About Nick Carroll
In my current role, I merge a strategic vision for tech services with a commitment to leading people. I'm tasked with overseeing all aspects of the Technology Solutions business unit, focusing on operational efficiency, business development and growth, and excellent customer service.My experience spans Site Systems Technology, Account Management, Project Management, and Service Delivery Management, where I've specialized in overseeing operations for technology products and services. My approach is simple but effective: integrate technological expertise with people-orientated values. This balance has consistently enhanced customer satisfaction and my ability to lead teams, reflecting my dedication to operational transparency and strategic progress.Above all, I prioritize the well-being of my team. I believe that developing talent and promoting an inclusive and collaborative culture is crucial for any successful business. Even as the tech field progresses, my goal remains the same: to blend innovative tech services with human potential. I'm excited to connect and collaborate on projects that bring transformative changes in tech services.
Current workplace
Nick Carroll's current company
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Ecl Group Ltd
7 roles
Nick Carroll work experience
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Head Of Service Technology
Serving as a member of the leadership team and spearheading the Service Technology business unit comprising strategic business planning, financial, and operational performance responsibilities.In this role, I led several different operational teams spanning the different Managed Service offerings provided by Technology Services within ECL:Remote Services.
Jun 2022 - Jun 2023
Customer Site Systems Manager
As the Customer Site Systems Manager at ECL Group, I directed the Technology project delivery team to ensure project efficiency. I worked alongside the Technical Support Manager, SMEs, and System Engineers, a collaboration that helped refine our project outcomes.My role required a good grasp of ECL Group's technology solutions. Using this knowledge, I.
Apr 2021 - Jun 2022
Customer Implementation Manager
As a Customer Implementation Manager, I guided clients through the integration process, starting with onboarding and leading up to a smooth handoff to our main teams. I also handled tweaks during contract renewals and made sure our offers aligned with each contract's details.Working with different team members was essential in this role, as I teamed up to.
Mar 2020 - Mar 2021
Service Delivery Lead
Provided key account management to an existing customer base, ensuring Eyemagnet continued to be ‘easy to do business with’. Working closely with the General Manager of Business Development and Innovation and the CEO, this role provided exceptional service to Eyemagnet’s customers while identifying new opportunities and standardising processes.
Jul 2019 - Mar 2020
Service Manager
Regional Service Manager for the Lower North Island, leading two teams and a total of 12 staff members. The first team consisted of 9 Field Technicians who completed on-site hardware support and projects/installations for a wide range of corporate customers. The second team provided software implementation and third-level subject-matter-expert support. The.
Mar 2016 - Jul 2019
Account Manager
Account Manager for multiple accounts including ECL Group’s largest customer, which runs a chain of over 450 sites nationwide. My work as an account manager helped secure additional I.T. projects, bringing in several millions of dollars of additional revenue to ECL Group.
Jan 2015 - Dec 2018
Team & coworkers
Colleagues at ECL Group Ltd
Other employees you can reach at eclgroup.co.nz. View company contacts for 196 employees →
SM
Suraj Mehra
Colleague at Ecl Group LtdWellington, Wellington, New Zealand, New Zealand
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JW
Jason Woods
Colleague at Ecl Group LtdLower Hutt, Wellington, New Zealand, New Zealand
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TD
Tyler Drew
Colleague at Ecl Group LtdWellington, New Zealand, New Zealand
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SA
Sarah Azmi
Colleague at Ecl Group LtdNew Zealand, New Zealand
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JS
John Spillane
Colleague at Ecl Group LtdNew Zealand, New Zealand
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JM
Joel Mckerrow
Colleague at Ecl Group LtdAuckland, Auckland, New Zealand, New Zealand
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Tyson Murti
Colleague at Ecl Group LtdAuckland, Auckland, New Zealand, New Zealand
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DA
Dave Aspden
Colleague at Ecl Group LtdNew Zealand, New Zealand
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TW
Tom Wilkins
Colleague at Ecl Group LtdWellington, New Zealand, New Zealand
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SC
Shantanu Chowdhary
Colleague at Ecl Group LtdBaduria, West Bengal, India, India
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Suraj Mehra
Colleague at Ecl Group LtdWellington, Wellington, New Zealand, New Zealand
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JW
Jason Woods
Colleague at Ecl Group LtdLower Hutt, Wellington, New Zealand, New Zealand
View →
TD
Tyler Drew
Colleague at Ecl Group LtdWellington, New Zealand, New Zealand
View →
SA
Sarah Azmi
Colleague at Ecl Group LtdNew Zealand, New Zealand
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JS
John Spillane
Colleague at Ecl Group LtdNew Zealand, New Zealand
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JM
Joel Mckerrow
Colleague at Ecl Group LtdAuckland, Auckland, New Zealand, New Zealand
View →
TM
Tyson Murti
Colleague at Ecl Group LtdAuckland, Auckland, New Zealand, New Zealand
View →
DA
Dave Aspden
Colleague at Ecl Group LtdNew Zealand, New Zealand
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TW
Tom Wilkins
Colleague at Ecl Group LtdWellington, New Zealand, New Zealand
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SC
Shantanu Chowdhary
Colleague at Ecl Group LtdBaduria, West Bengal, India, India
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1 education record
Nick Carroll education
FAQ
Frequently asked questions about Nick Carroll
Quick answers generated from the profile data available on this page.
What company does Nick Carroll work for?
Nick Carroll works for ECL Group Ltd.
What is Nick Carroll's role at ECL Group Ltd?
Nick Carroll is listed as GM Technology Solutions at ECL Group Ltd at ECL Group Ltd.
Where is Nick Carroll based?
Nick Carroll is based in Wellington, New Zealand, New Zealand while working with ECL Group Ltd.
What companies has Nick Carroll worked for?
Nick Carroll has worked for Ecl Group Ltd and Eyemagnet.
Who are Nick Carroll's colleagues at ECL Group Ltd?
Nick Carroll's colleagues at ECL Group Ltd include Suraj Mehra, Jason Woods, Tyler Drew, Sarah Azmi, and John Spillane.
How can I contact Nick Carroll?
You can use AeroLeads to view verified contact signals for Nick Carroll at ECL Group Ltd, including work email, phone, and LinkedIn data when available.
What schools did Nick Carroll attend?
Nick Carroll holds Bachelor Of Information Technology, Information Technology from Open Polytechnic Of New Zealand.
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