Nick Chiosie Email & Phone Number

New York, Ny, Us

Partnering with Senior leadership to drive strategy and execution for short- and long-term objectives. Lead cross-functional teams to ensure accuracy and timeliness of the Dataminr product. Plan, model, coordinate, implement and scale innovative policy, processes and Trust & Safety workflows. Lead Global Content Operations team analyzing accuracy, performance, and mitigating risk on the Dataminr platform. Design project risk mitigation strategies in evolving, ambiguous spaces; misinformation, open-source information. Partner with global sites to execute operational solutions and deployment of company initiatives. Collaborate with machine learning and automation teams to enhance product engagement and customer growth. Collaborate with Sales leadership on adaptive and scalable programs focused on client growth and continued internal organizational improvement. Develop, structure, and refine ambiguous processes used by global content labelers and moderators. Engage and present to executives with innovative policy and data-driven operational procedures.

New York, Ny, Us

Launched Dataminr’s Seattle office, expanding to 40 employees, while partnering with multiple cross functional teams; Operations, Product, Data Analytics and Recruiting. Promoted from senior manager to Director of Operations. Managed all aspects of the office P&L and employee lifecycle; recruitment, training, assessment, compensation. Establish leadership training plans supporting front-line managers and senior managers, to develop and scale teams. Enabled department expansion through development and implementation of scalable growth plans. Partnered with sales teams, engineering, data analytics and global counterparts to ensure product quality. Created proactive and responsive content solutions driven by customer and executive feedback.

New York, Ny, Us

Selected to build out the Seattle office and develop a team of domain experts to provide 24/7 global coverage. Rapidly grew the Seattle location from 3 to over 50 staff covering multiple geographic markets and specialties across the globe. Designed policies and procedures to guide training, development, and performance management. Continually exceeded KPIs while leading a team in servicing clients in corporate security, finance, news, public safety, corporate communications, and the public sector. Worked in a cross functional environment with other Site Leads and Program Managers

New York, Ny, Us

Hired as a Domain Expert and rapidly promoted to Team Lead based on initiative in developing training processes and tools for the division. Trained and supervised a team in collecting and validating public data using advanced AI, machine learning technology, and open source media platforms. Analyzed breaking news (socio-economic, political, military events) to deliver real-time data to clients in finance, media, corporate security, PR, and the public sector. Guided the team through numerous product development and program enhancements. Defined a set of performance metrics to raise individual and team proficiency. Introduced streamlined training tools, on-boarding processes, and documentation into the domain expert team, and created a recruitment plan to cultivate top talent.

Us

Researched emerging technologies within humanitarian aid and disaster relief sectors for a Department of Defense funded research program (TIDES). Edited proposals and conducted research to support development of protocol for DoD initiatives and programs. Analyzed low-cost and sustainable services, technologies, and initiatives to support affected populations on a global scale.

Washington, Dc, Us

Analyzed extremists’ usage of social media as part of a research collection referenced by the House Foreign Affairs Subcommittee on Terrorism, Nonproliferation, and Trade. Compiled analyses of current news stories for key personnel and extracted insights for senior staff. Represented the organization at industry seminars.

Managed a regional sales territory and over 100 retail accounts representing $1M in annual revenue. Built a pipeline by prospecting and qualifying leads through cold calling and in-store visits. Recognized as a top sales performer across all territories for Kentucky Demin (2008, 2009).

Washington, Dc, Us

Completed 3 deployments to Iraq with honorable discharge. Supervised 10 marines while leading Counter Insurgency Operations. Served as a self-taught Arabic interpreter for a 40-person unit, and functioned as a liaison between local leaders and commanding officers. Earned multiple awards including the Marine Corps Good Conduct Medal, Navy Unit Citation, and Certificate of Accommodation.

Ba, Sociology

Education record