Rachel P. Email & Phone Number

New York, Ny, Us

Mclean, Va, Us

Leads and maintains a portfolio of 12 ID.me top state and local government partners. Delivers excellent customer service to ID.me’s partners and builds strong relationships within agencies.Ensures successful client onboarding, strategy, adoption, product optimization, and retention. Serves as client advocate by liaising with product, engineering, security and support teams. Contributes to product roadmap based on feedback and user data.Responsible for all communication to partners regarding product and policy changes. Maintains a high level of engagement by providing data-driven communications, conducting routine performance reporting, strategic planning, and business review presentations. Uses data to track product performance, partner specific user trends. Utilizes data to forecast user volume and contract burndown.Acts as point of contact for issues and works to resolve them with internal and external stakeholders. Contributes to new business processes in a rapidly growing startup environment. Provides training to partner agencies for new product rollout, troubleshooting and escalation procedures.

Silver Spring, Md, Us

• Manage proposal and new business development activities, strategy and process for PCI’s global program portfolio, focusing on both public and private restricted funding, with proposals in values up to $30+ Million from start to submission, meeting internal and external deadlines. Completed over $120M in proposal submissions, with 40% success rate.• Donor and proposal experience includes USAID, OFDA (BHA), USDA, San Diego County, and large foundations. • Pipeline management and forecasting of funding opportunities for the organizational budget, utilizing technical software such as Salesforce and PowerBi. • Lead efforts to position PCI for program development and expansion through evidence-based field-forward resource development strategies.• Liaise closely in coordination with health technical staff to develop multi-year pipeline and ensure funding opportunities and are moving forward. • Support the pursuit, cultivation, coordination and management of organizational partnerships. • Analyze data and use lessons learned to inform strategic decision making. • Develop systems, tools and processes that promote innovation and excellence in PCI’s approach to development. • Support the business development and relevant technical reporting and merger processes alignment.

Silver Spring, Md, Us

• Oversaw research, prospecting and strategic pursuit of federal donors and major foundations. • Performed drafting, formatting, editing to finalize proposal development, content and attachments, including background research, cost application documents, and supporting on-time proposal submission. • Supported efforts to gather information on potential donors or partners, research new funding opportunities and target prospects, analyze grant/funding application and proposal guidelines.• Facilitated go/no-go decision making through analysis of grant solicitation to match strategic objectives. • Developed reporting and used data analytic technical tools to track funding trend, proposal development.

San Diego, California, Us

Provided communication, coordination and event support for partners and nonprofit organizations involved in programs, workshops and news. • Collaborated with investee organizations to create and design publications including impact reports, weekly newsletters and website content. Managed mass communication processes. • Processed payments to investee organizations and maintained records. • Processed and maintained technical database of all donations, tax acknowledgements and partner profiles. Supported donor stewardship and engagement. • Coordinated all logistical, leadership and administrative aspects of weekly workshops and community partnership learning sessions for donors and community nonprofits for over 50 local nonprofits and over 100 individual partners. • Developed and implemented new processed for best practices in partner onboarding and positioning and donation tracking.• Supported programs to identify sensitive community issues and created a coordinated response by collaborating with investees, partners, and the greater San Diego nonprofit community.