Nick Combs Email and Phone Number

•Create individual service plans and teach strategies and techniques to optimize self performance.•Provide emotional support to guide clients in improving time management and financial literacy and health. •Partner and assist clients in developing realistic goals and life plans while motivating individuals to make positive life-altering changes.•Track client progress and maintain case files for reporting purposes.•Help clients identify their strengths and use that power to help make the desired changes in their life.•Provide professional advice when it comes to life goals and plans.•Encourage clients to identify areas of improvement in their lives, developing actionable steps towards achieving those goals.•Counsel individuals on how to maintain healthy relationships with family members, partners, friends, colleagues. •Offer advice on how to set achievable short-term and long-term goals.•Develop strategies to help clients build resilience in the face of adversity or unexpected changes in their lives. •Listen attentively to client's stories without judgement while offering unbiased feedback when needed.•Support clients in identifying unhealthy patterns in behavior or thinking processes that were preventing them from reaching their desired outcomes.

•Manage and oversee all areas and departments including clerical, administrative, and maintenance of53,000 Sq. Ft. Facility 24/7 while responding to requests for immediate help of any kind. •Responsible for overseeing and managing responses to all correspondence received relative to Facility/Insurance Services including general correspondence re-directing matters if required.•Responsible for oversight of Key-Man Insurance Policies, including renewals, premium payments, processing and maintenance of all related files for CFO. •Assist in preparation and dissemination of correspondence related to Assignments or Releaseof same as required by Comptroller/CFO.•Responsible for receiving, reviewing and approving any and all requisitions for the purchase of items or goods & services as required by Facility Services.•Responsible for preparing management reports regularly and as required by the Executive Leadership Team. •Responsible for preparing budgets for all Insurance and Grapevine Facility operating within budgetary guidelines.•Responsible for overseeing and managing proper communication with International Offices and obtain weekly, daily and periodic reports from them.•Responsible for Bidding, Reviewing and Negotiating Facility Vendor Contracts with oversight from Comptroller for facility.•Responsible to Review Event Related Injuries and Incident Reports and liaise with Comptroller.•Develop and implement operational procedures that are conducive to business needs.•Ensures compliance throughout the organization while actively sustaining a healthy team culture and work environment this includes supporting the hiring process, weekly operational tasks and projects for both internal and external relationships.•Ensures that projects and acquisitions remain in scope and meet budgetary, scheduling, and quality requirements. •Oversee office management, information preparation, company records management, data analysis, and representing the executives to others.

● Manage the Operations team, including supervision, team growth activities, and encouragement.● Build relationships with direct reports by providing direction, appropriately addressing and resolving employee concerns, and providing opportunities for development and growth.● Set strategy and respond to day-to-day changes in priorities, workloads, and assignments and take appropriate actions.● Assign the employee responsibilities to ensure proper execution and completion of the jobson a timely basis.● Track employee hours, performance, quality and other operating metrics.● Update and maintain job schedules on Excel spreadsheets through Sunbase and JobNimbusCRM software.● Identify areas of improvement in our customer journey and react accordingly with emphasison process improvement.● Implement procedures and perform identification and resolution of operational issues.● Work cross-functionally with internal management teams (IT, Finance, Business Development,Legal, etc.) to meet business objectives and enhance operational processes.● Work collaboratively with external business partners to effectively manage assets and toenhance standard operating procedures.● Participate in executive level strategy discussions that will shape the future direction of thebusiness● Responsible for delivering strategic Human Resources client services support to one or more officer direct report organizations or a combination thereof.● Conducts complex analysis of data and confers expertise relating to recommending solutions while Analyzing and researching HR related data and/or practices on assigned projects.● Acts as senior level advisor and consultant on all HR issues to senior business unit leadership team.● Creates and/or directs processes and solutions to support HR objectives in partnership with business unit.● Confers expertise in planning, execution, and facilitation of HR policies, programs, and practices.

● Prepare documents to be reviewed and presented by the board ofdirectors, executives and other committees.● Analyze and read incoming memos and submissions and distributethem as necessary.● File and Retrieve documents and reference materials. ● Serve as the primary point of contact for internal and external constituencies on all matters pertaining to the CEO and other C-Suite Executives ● Prepare and assist with creation/modification of presentations, spreadsheets, and other various documents.● Conduct research, collect and analyze data to prepare reports and documents.● Perform basic accounting tasks such as CEO expense reports and booking travel.● Project Manager of Numerous Acquisition Projects● Keep detailed records of corporate documents and reports.● Coordinate all aspects of executive level appointments, meetings, and conference calls.● Draft, review and send communications on behalf of Executives.● Maintain frequently changing calendars through Outlook and understand Executives priorities to effectively manage calendars.

● Manage, organize, and maintain functions related to operations including front desk, scheduling, collections, and patient health related information.● Responsible for office profit and loss by managing patient scheduling, staff productivity, collections and receivables, office supplies/equipment, and miscellaneous operating expenses.● Assist in Compliance Regulation● Consult with New/Existing patients to educate them on treatment options and financial guidance.● Overseer of Insurance Verification process● Trained new hires and staff on any procedures, rules, and protocols set in place for satisfactory operation

● Responsible for the management of Medical Records for 14 Urgent Cares and Hospitals across the Dallas Metroplex.● EHR System Trainer (Trained New Employees and Medical Staff on the basic navigations of eClinical Works program.)● Evaluate quality events, incidents, inquiries, and complaints● Patient Safety Advocate Lead● Maintained Provider Credentialing and Licenses● Maintained, reviewed, and responded to ALL Medical Records request, Subpoenas, State request, Disability request, and CPS request in a timelymanner● Participate and support the implementation of quality improvement activities as appropriate for the Healthcare organization.● Participate in root-cause analysis and other problem solving activities to identify effective corrective actions and process improvements.● Observe confidentiality and safeguards to all patient related information. All other reasonable duties, as assigned.● Regulate and implement policies and procedures that Providers and all other Clinical staff must abide by.● Assist in Compliance Regulation● Trained new hires and staff on any procedures, rules, and protocols set in place for satisfactory operation