Arlo is a TMS (Training Management System) designed and developed for training providers at scale.Responsible for consulting with inbound prospects in the pre-sales stage to determine fit and value. Worked with team to develop strategies in optimizing our email campaign with AI-fueled templates and messaging to optimize conversion rate.-Met with clients to consult and add value to the pre-sales interaction.-Ensured clients are triaged in a timely manner.-Leveraged AI skills to optimize outbound outreach workflows.-Developed strategies that lead to prospect engagement.

Developed and cultivated excellent relationships with our vendors, driving sales through in-app banner campaigns. Liquor delivery sales experienced a 150% annual growth in the English-speaking user base in the greater Vancouver area. Established enduring relationships with privately owned liquor store chains. Managed the entire client onboarding process, from lead generation to troubleshooting technical issues, ensuring unwavering client loyalty

My Internship at Popcorn allowed me to utilize my skills learned in school. As well as an understanding of how companies work with clients and the type of work a Digital Marketing/PR company offers.- Planned and created e-Commerce solution for company store.- Collaborated with NETGEAR for a social media campaign on their NIGHTHAWK Router.- Managed and created content for the company's and client's social media profiles. - Created assets and copyywrite for client's social media posts. - Managed a regular content schedule- Brainstormed with the team to generate more engagement for client's and company's social media accounts. - Designed on the fly for clients who urgently needed assets and met deadlines.- Pitched and created an e-Commerce website for the company. (shop.gopopcorn.ca)- Designed slide decks for client pitches.- Participated in a professional photoshoot

Worked in a high paced sales environment where customer satisfaction was a focus, ensuring all guidelines were followed and learning about the business foundations of a brick and mortar store, as well as the e-commerce backends. -Managed e-commerce site. -Helped install and manage POS -Created custom coils for customers and provided voltage recommendations based on customer needs.-Focused on customer experience from welcoming customer to ensuring needs are satisfied. -Managed stock and created backup scripts on Windows for company data.