Nick Fleming Email & Phone Number

Perryville, Kentucky, United States

O Used various programs for password and PIN resets, using private information for Identity verification for doing soo Troubleshoot issues with printers computers, POS system, and general software and hardwareo Ran pre-made scripts to help fix various problems from printer issues to database inconsistencieso Used SQL for database analysis and editing for.

Frankfort, Kentucky, United States

- Used active directory to locate profiles, reset passwords, unlock accounts, and check account permissions and if they were active.- Handled ticketing system for many different issues (reporting issues, requesting documentation, transfer/escalation of the issues, and noting that issues have been resolved).- Handled sensitive information such as SSNs for.

West Liberty, Kentucky, United States

Morehead, Kentucky, United States

- I would take donations from the public and load them inside.- I would sort the products into sellable ones and ones to donate, while also throwing away anything that we would not be able to use or donate.- I would also price items and put them out onto the floor.- I would take out the trash and compact it every time it needed to be done, checking every.

Grayson, Kentucky, United States

Helped customers pay bills, add, remove, and change features on their accounts. I alsodid basic troubleshooting and help to answer any questions I could. I also worked to make sales on every call. I would often deal with upset customers and was easily able to de-escalate the situation.

Kentucky, United States

o Worked with customers to refill their prescription, help to refill theirprescriptions, and also made sure that any questions were answered.o I also worked with angry customers to make sure they were satisfied and happy by the end of the call with deescalation and other techniques.

o This temporary position was text chat-based.o Helped customers with choosing a product that best fits their needs based on theirrequested price range, personal use case, and general interests.o Maintained a professional, yet friendly, tone throughout the conversation, makingsure that the customers were completely informed on everything before they.

Remote

- This was a temporary position. - I would take calls from customers about their devices and would walk them through IT and other forms of support.- I would take and file complaints of customers, while also trying to keep them calm and even get them laughing.- I would escalate to higher tiers of support if necessary.- I also worked with instances of device.

- I would sign out different utensils to the inmates and be sure to keep a written record of their inmate number, the utensil, and the times it was both checked in and out.- I would supervise the making of trays for the inmates in segregation, make any special trays for special diets or medical needs, as well as oversee their delivery to the different.