Nick Foo Email & Phone Number

Frisco, Tx, Us

Dallas, Texas, United States

Point-of-contact regarding Workday system maintenance and security, including assisting in the review, testing and implementation of system upgrades. Lead and coordinate testing for two releases a year which specifically impact Benefits, Recruiting, Learning, and Payroll.Provide project management and strategic direction to key HRIS projects which includes HR HCM, Security, Workflows, Payroll, Benefits, Performance, Recruiting, Talent, Onboarding, HR interfaces and other HR automation initiatives.Generates reports/queries, including writing, maintaining, and supporting a variety of reports or queries utilizing appropriate reporting tools.

Researches, analyzes, designs and maintains Human Resources applications in support of human resources administration and projects. Continually monitors information needs and designs new or modifies existing systems to meet changing requirements. Serves as liaison with other organizational areas in identifying and solving system issues related to Human Resources. Takes directives from HRIS Systems Manager and HR Director and provides support to Human Resources department

Richardson, Texas, United States

Analyze and develop policies and benefit plans covering accident and health insurance coverage, retirement and pension plans, income continuance, holidays and vacations.Analyze equity of current benefits compared to trends and legislated requirements and present recommendations for change or enhancements to management.Monitor, analyze and research utilization experience and trends on assigned benefit programs, including utilization patterns, cost trends and comparative studies.Identify and investigate abnormal patterns, compile information and prepare operational and financial reports and analyses of assigned plans.Mediate problems between employees and assigned plan by working with providers and third party administrators.Conduct or participate in meetings to describe, explain and respond to questions concerning various benefits programs.Investigate problem areas through the application of statistical analyses on claim and payroll data in concert with other departments as needed.

Plano, Texas, United States

Participated in the RFP process for new benefits vendor and worked as a lead on project implementation.Successfully completed the rollout of a new benefits provider across multiple means of communicationServed as a subject matter expert for 26,000+ employee population for all Health and Welfare plansProvided front line customer service to employees and HR managers for all benefits questions and escalations.Handled escalations on the HR Services Tier 2 team and partner with other HR departments such as Compensation, HR Business Partners and HRIS to ensure all issues are resolved and root cause analyses are completedUtilize Workday and other databases to produce detailed analyses and reports around plan data, employee participation, eligibility criteria and other metricsProvided benefits counseling on disability programs and processes disability applications (e.g., retirement, long term disability, accelerated death benefit, and premium waiver). This activity includes assistance with activities surrounding family medical leave requests and other leave of absence situations. Counsels employees and HRBP on these mattersProcessed and resolved all retirement plan errors and complete the weekly funding for entire population. This includes both defined contribution (401K) and defined benefit (Pension) plans.

Dallas/Fort Worth Area

Provide consultative service to employees regarding employee benefits including eligibility, elections, changes, questions and escalated benefit issues.Assist in preparation and execution of annual open enrollment and benefits fair, including testing the electronic enrollment system, reviewing and updating communication and tracking completion progress.Ensure the company’s compliance in all benefits related areas including HIPAA, COBRA and the Affordable Care Act Legislation.COBRA, 401k and LOA administration.Work with benefit/insurance partners and others to address and resolve billing, enrollment, coverage and other benefit issues.Provide support through the on-boarding process of new hires by answering questions and conducting benefit orientations.Manage the maintenance and storage of employee benefit records and accurate employee data entry in HRIS system and administration of benefits enrollment, retirement and other transactions.

Honolulu, Hi

Administered benefits, leave of absence (LOA), and workers’ compensation processes.Worked closely with upper level management to communicate benefits reportingHeld meetings to discuss the details of a benefits program with employees and oriented new employees in terms of benefits.Coordinated staff workshops after identifying effective and innovative ways to communicate about benefits.Provided information to explain changes in benefits to employees and answering employee queries about benefits policies.Managed payroll deductions and managed wellness programs to minimize health insurance costs.Conducted audits of benefits packages and policies to ensure that the company’s processes are compliant.

Honolulu, Hawaii

Implemented a Kronos leave module for organization to help manage leaves and decrease the manual labor.Created process to streamline the paperwork process and the retainment of documentation.Communicated with employees regarding their needs for leave and/or modified work schedules. Handled the FMLA leave administration process from the employees initial notice of the need for leave to the return to work. This includes gathering and completing all required paperwork, determining leave eligibility, designating leave as FMLA-qualifying, requesting medical certification as needed, and accounting for intermittent and reduced schedule leave use.Maintained reasonable communication with employees on leave to facilitate smooth and timely return to work; relays communication between employees and their managers during leave within reason.Advised managers and employees on the interaction of leave laws with paid time off, workers compensation, and short-term and long-term disability benefits.Oversaw the return-to-work process for employees returning from extended FMLA, workers compensation, or other leave(s).Facilitated other leave requests, which may include accommodation requests under the ADA.Drafts and/or recommends revisions to company leave policies to ensure compliance with federal, state, and local laws and regulations.

Omni Mandalay

Increase internal audit score from 88% to 92% by implementing quarterly self-audits.Maintain and create audit plans for 300+ associate files

Omni Mandalay

Develop and train new hires on a weekly basis. Increase Moments of Services scores to ensure quality performance. Reduce labor by implementing cross training techniques and ensuring that there was adequate amount of support.Managed department of 35+ associates in a 4-star hotel with group, business and leisure travel clientele. Rooms operations trainer and oversaw front of house rooms operation as well as valet and event parking operation. Acted as manager on duty for a signature Omni hotel, consisting of 421 guest rooms and more than 35,000 square feet of banquet space. Increased both hotel ratings and associate survey scores by more than 10% of the previous year.Proficient in Microsoft Office Suite, Opera, Micros, GoConcierge, Synergy and Epitome systems.

Irving, Tx

Assist guests with any need or concern. As a concierge, I am required to have a full knowledge of all parts of my property as well as surrounding areas, local businesses, restaurants, and shops. The concierge role at Omni Mandalay.Organized and maintained a professional and on time level of service with specific reservation packages with specific demands on more than 50 rooms per week.Overall job is to satisfy the guests wishes and have a resolve to every problem.