- Managed over $26M in software procurement spending, achieving over $4.4M in savings for partners, including high-profile clients like HubSpot, DraftKings, and Invision.- Designed and implemented new procurement processes to enhance efficiency in new purchases and renewals, resulting in an average of 9 days shorter time to close.- Successfully established and nurtured high-level partnerships, effectively guiding C-suite executives through complex purchasing decisions and negotiations.- Directly influenced product development with practical insights gathered from dynamic client and vendor interactions, leading to improved offerings such as streamlined workflows, more fluent communication, and higher NPS scores.- Actively coached and mentored Consultant Team, substantially elevating team capabilities and overall performance, leading to enhanced skills, improved team collaboration, and higher achievement of goals.

- Managed a $1.5M portfolio of enterprise clients, including real estate agencies and mortgage brokers, maintaining a 97% retention rate.- Led a team of 6 Account Managers, strategizing on client retention and growth opportunities.- Oversaw the implementation and onboarding of new clients, ensuring a smooth launch, integration, and SLAs being met.- Proactively represented the company at trade shows, effectively networking with key stakeholders and potential clients while delivering impactful presentations to highlight business offerings and forge strategic partnerships.- Identified and capitalized on upsell opportunities, contributing to revenue growth leading to approximately $180,000 in new business.

- Oversaw 14 enterprise accounts, including Hard Rock International & BNP Paribas, managing over $1.8M in ARR.- Led cross-departmental teams (Product, Engineering, Marketing) in project execution, focusing on strong communication and delivery across multiple client vertices.- Acted as the client advocate internally, ensuring the highest quality of service and solutions.- Managed and analyzed client health metrics, generating insightful reports for strategy development, resulting in 100% client retainment.

- Directed operations across 26 partner colleges, universities, and municipalities, driving experiential marketing campaigns.- Managed in-market teams for Fortune 500 companies like Coca-Cola, Google, and Geico, generating over $12.6M in revenue.- Led a diverse team of 50+, including campus managers, project managers, and sales staff.- Cultivated client relationships through regular meetings and in-market visits.

- Drove business profitability by developing new sales relationships and negotiating service offerings.- Managed day-to-day operations and implemented best practices while overseeing high-profile client relationships, including Walmart and Amazon.- Conducted market and competitor analysis, informed strategic decisions, and reported directly to the CEO.