● Act as a project manager to meet deadlines on numerous implementation and requirements from senior leadership● Reviews client scope, needs, and business requirements to develop plan for solutions.● Use Salesforce to document thousands of client interactions, process required work, and collaborate.● Utilized Salesforce to communicate with clients daily to assist with a variety of contribution and training related concerns and questions

• Member of the Talent Stacker Professional Development Program• Team of Individuals Learning, Understanding, and Exploring best practices around Salesforce and the broader Salesforce ecosystem• Participating in Live Workshops Surrounding Key Salesforce professional topics in order to become a high-quality Salesforce professional and employee• Study programs for certifications and certification prep• Professional development topics such as Business Requirements Gathering, solutions and best practice for implementationaccess.• Manages Org wide security issues, create Profiles and Roles making sure all users have proper access. •Create and configure custom objects, fields, Lightning pages, record pages and page layouts. Create custom applications with custom tabs allowing leadership to work more efficiently.

• Design, Create, and implement dashboards and reports for senior leadership• Oversee team responsible for all travel and pay issues for over 2000 students annually• Produce and manage all systems and documentation for system inventory and life cycle management• Outlined and overhauled a $2.8M AV upgrade for the Defense Equal Opportunity Management Institute • Monitors trends and activities taking appropriate actions to mitigate risk and improve services that are provided• Supervises teams of both military and civilian employees, providing coaching, training, and performance evaluations• Develops, maintains, and updates course material, ensuring that training content is relevant• Maintains secure data records, Optimizes system security measures and performance with proactive changes with frequent recommendations regarding IT infrastructure overhauls

• Served as Helmsman/Planesman/Lookout onboard a US Naval Submarine• Conducted required maintenance to include proper keeping of logs and reports• Performed duties as combat medic to multiple USMC units to include multiple combat tours• Oversaw inventory/maintenance of all equipment and supplies while also being responsible for the health and overall well being of all marines