Nick King Email & Phone Number

Boston, Massachusetts, Us

San Francisco, Ca, Us

Responsible for managing the AppDynamics Global Professional Services Business (Americas/EMEA/APAC) – Total P&L responsibility across 170+ global resources including Consulting (Sales/Delivery), Education and Premium SupportKey Achievements- Incubated and rolled out best in class recurring Services across the globe- Achieved consistent YoY growth across all three GEOS- Drove best in class customer focused mindset which drove record level churn rates- Lead the integration into the wider Cisco Services Portfolio

San Francisco, Ca, Us

Responsible for managing the AppDynamics APAC Services Business – Total P&L responsibility across ANZ, ASIA, JAPAN including a team of 35+ resources including Consulting (Sales/Delivery), Education and Premium SupportKey Achievements- Lead the expansion of post sales into Asia including China, Japan and ASEAN- Realigned organization to drive a better alignment with Sales including world class Services Sales business- Grew the business double digits within 12months of taking over the role- Introduced new Services offerings aligned to impact ARR and decrease churn rate

Fort Lauderdale, Fl, Us

Oversee and manage APJ Citrix Professional Services (Consulting/Education/Premium Support) for ANZ, Japan, Greater China, India, ASEAN and Korea, managing a team of 60+ resources.• Responsible for development and execution of all pillars of the Consulting/Education/Premium Support Business Units• Responsible to meet and achieve P&L financial targets which include Bookings/Revenue/Utilization/Profitability • Provide executive sponsorship to strategic deal(s) through APJ from Pre-Sales through to closure to ensure Customer Success and revenue retention/protection. This includes commercial and technical negotiations. • Develops and executes business plan(s) to support and align the wider Citrix Product Business • Develops and execute internal people development program(s) around next gen leader and high potentials including culture and diversity. Build a platform to retain and recruit people into the organization• Responsible for advocacy of Professional Services to both Internal and External organizations including keynote speaking.• Responsible for building a 3rd party subcontracting model to increase delivery capability and training the channelKey Achievements• Three years’ consecutive double digit revenue growth in Professional Services across APJ (Highest growth region compared to Americas and EMEA)• Overachieved revenue plan in last three years• Achieved pacesetter NPS results for customer satisfaction against industry peers for past three years• Successfully built and incubated world class Enterprise Architect Practice

Fort Lauderdale, Fl, Us

Oversee and manage Greater China Consulting Services managing a team of 12 resources. Also owned the Enterprise engagement sales motion for top 15 Accounts in Greater China• Accountable for all enterprise product sales motion for the largest deals in Greater China, from Opportunity Identification to Delivery• Accountable for the top 15 product deals (1M+) from discovery to closure, maintain senior C Level engagement, identify and mitigate sales roadblocks• Responsible for all Consulting activities including SOW creation, Forecasting. Delivery and Recruiting • Identified and transitioned over to local leader to take the business moving forward.

Fort Lauderdale, Fl, Us

Oversee and manage the Systems Engineering Pre-Sales team in Korea managing 10 Pre-Sales Systems Engineer• Accountable for the rebuild of the Systems Engineer practice in Korea• Identified areas for improvement for the team that included, forecasting discipline, POC activities and world leading presentation skills.• Responsible for leading C-Level conversations with some of the largest Korean customers including LG/Samsung and KT• Build a strong partner eco-system to help scale the business

Fort Lauderdale, Fl, Us

Oversee and manage Korea Consulting Business Greater with a team of 24 resources. • Responsible for all Consulting activities including SOW creation, Forecasting. Delivery and Recruiting • Working with customers and translating business requirements into a technical solution.• Working with sales to help remove road blocks to product sales while also positioned paid services

Fort Lauderdale, Fl, Us

Oversee and manage Southern ANZ Consulting Business Greater with a team of 18 resources. • Responsible for all Consulting activities including SOW creation, Forecasting. Delivery and Recruiting • Working with customers and translating business requirements into a technical solution.• Working with sales to help remove road blocks to product sales while also positioned paid services

Fort Lauderdale, Fl, Us

• Customer facing role leading some of the most complex projects technical projects in APJ• Provide coaching and mentoring for junior consultants• Provide additional oversight to projects in other regions such as ASEAN and Korea• Became trusted adviser to a large number of customers which lead to bigger deal