• Oversee daily operations of the Sales, Service and Rental side of the business. • Developed and implemented growth strategies to increase profitability.• Developed, implemented and ensured compliance with safety and regulatory standards.• Developing a process-based approach system in the company in accordance with international quality, health and safety standards.

• Quality Assurance Manager, 2019 – 2022, approved by FAA and CAA Malaysia• Managed the daily operations in terms of production and operations to produce high quality repair/overhaul of aircraft wheels and brakes • Led and trained a team comprising of engineers and customer support to support AAR Landing Gear Services Miami as a second shift employees.• Developed a talent recruitment program comprised of exam-based assessment and interview for selection. Filtering over one thousand applicants to hiring two new hires within a two-week period.• Developed the Forms Manual and overhauled all the forms used in the company into a fillable PDF format. • Developed training handbook/guides and online training hub for training new hires.

• Directly involved in the modification of shop layout without investment reducing TAT by five days• Developed a software to automate invoice, provide quotations, manage work orders, technical data, and shop routers as well as to eliminated errors in 8130s and shop reports while reducing final inspection time.• Conducted Internal Audits to capture errors and improve processes. • Conducted all technical and regulatory required trainings for shop personnel

• Retained all roles and responsibilities previously held as a Technical Support Representative• Overhauled the company procedures manual and training program• Developed additional capability building and trained personnel on new products• Lead several AAR Tiger Team repairs locally and internationally• Performed cost analysis and pricing for wheels and brakes projects.

• Provided technical support for the production department and customers• Performed engineering investigation and reporting.• Directly involved in AAR Tiger Team (AOG on-site support)

• Company stamp approval to perform Cleaning, Disassembly, Assembly and testing for the repair and overhaul of aircraft wheels, brakes, and landing gear

Developed an introductory video on aircraft systems for the Boeing 727Developed a system checklist with visual aids of the Boeing 727Ensure the aircraft is safe for public viewing and tourAssisted the college department in introducing the aircraft systems to high school students and visitors

Performed 100-hour inspection, maintenance, weight and balance and checked for compliance with AD's on Cessna 182PPerformed Non-Destructive Inspection on aircraft partsDye-Penetrate, Magna-flux, Eddy current, Ultrasound, visual inspectionDocumented maintenance practices and log book entryPerform hydraulic landing gear strut repair, flexible hose repairExperienced with riveting, sheet-metal fabrication and repair

Facilitated team building for corporate businessesFacilitated leadership training for school students and corporate businessesOrganize outdoor activities and ensuring the safety is kept as priority