Nick Lubrano Email & Phone Number

Philadelphia, Pa, Us

Yardley, Pa

Provided remote and on-site support for 19 retail pharmaceutical locations and 2 corporate officesDiagnosed remote site internet outages, and inter-site VPN issuesManaged end-user computers and devices, including credit card readers, barcode scanners, and printersAdministered patches for Windows, security, and third-party applications in a 250 workstation environmentHandled multi-domain Office 365 email tenantPerformed physical repairs on computers and printers, worked with manufacturers for warranty repairsSetup and configured new equipment, decommissioned old equipmentConducted expert cable management on server rack installationsAdded computers to Windows Active Directory domain and Azure Active DirectoryEnabled BitLocker on new and existing company laptopsImproved security by analyzing network security report and acting upon it based on industry standards

Fort Washington, Pennsylvania, United States

Network admin, level 2

Fort Washington, Pa

Network admin, level 1Operated within Active Directory domains and mixed-OS environments, assessed physical and virtual servers, monitored and acted upon server and network alerts. Managed client networks and users.

Fort Washington, Pennsylvania, United States

Gathered information on company networks to form business enhancing reports. Information gathered included security vulnerabilities, domain structure health, and network infrastructure maps. This data was prepared into a single report and then handed off to a vCIO, who presented it to our clients, along with recommendations on advancing their network presence.

Yardley, Pa

Assumed role of boss when the business owner was off schedule. This included managing front-end staff as well as kitchen staff, ensuring the kitchen was stocked, enforcing cleanliness, interacting with customers and patrons, working the counter (cash register, phones, order-taking), and assisting cooks in the kitchen as often as needed.

Willow Grove, Pa

Repaired client’s computers according to their expectations, collaborated with other repair agents to share knowledge and ensure repairs were completed accurately, showed value in Geek Squad by making the repair process friendly and effortless, communicated the repair results to the clients and offered further suggestions, made sure daily tasks were completed when the manager was not present, communicated company goals during senior Geek Squad agent visits.

Willow Grove, Pa

Provided technical knowledge to assist clients in their technological needs, ensured clients received the greatest benefits from their electronic devices, sold service plans to clients to provide best value and services and to drive company revenue, took precise notes detailing client issues to ensure repairs were completed effectively, furthered the brand’s image by providing exceptional customer service and resolving client issues, processed functionality checks on all returned products, processed register transactions and up-sold merchandise.

Yardley, Pa

Provided customer service to patrons of all ages in a fast-paced environment, utilized problem-solving and management skills as head cashier/phone order-taker, delivered corporate orders in a timely and professional manner, bussed tables and ensured cleanliness of restaurant.

State College, Pennsylvania

Met with clients to discuss future plans for their business or organization. This included, but was not limited to, building and maintaining websites using WordPress, managing search engine optimization, and launching social media campaigns. Led several groups for projects and was a member of several others. Used leadership and communication skills to effectively manage these teams and complete projects on a timely basis.After the first couple couple months, I was given the position of lead intern. All my duties remained the same with the addition of managing seven other interns and reporting directly to the head of the company. I was also in charge of coordinating and leading weekly meetings with all the interns to discuss clients and work progress.

Yardley, Pa

Langhorne, Pa