An enthusiastic and highly self-motivated individual. Extensive knowledge and skills in customer care and communication in both telephone based and face-to-face environments. An effective and proven team lead/member, with the ability to plan and organise own work, that of others and have regularly achieved and surpassed performance targets.Team Lead for a small team within the Cryptography department which manages all Cryptography engagements for the whole of Barclays. The team and I are responsible for Cloud (AWS / Hybrid) applications for obtaining certificates for securing applications. Working towards agile processes with encouraging regular code releases which are ran strictly under change management processes and under 4 eyes. DR tests and incident management are also included in normal BAU tasks for the team. Personally I am responsible for driving the team which includes completing performance development plans.