Nick Mcghee Email and Phone Number

-Plan, attend, and transcribe meetings-Plan events and trainings (catering coordination, venue selection, registration, day-of-event management)-Utilize customer service skills with interior and exterior customers-Calendar management-Manage distribution lists-Develop and create department wide forms for event planning-November 2017 Human Services Employee of the Month-Management and maintenance of registration for multiple events that exceed 600 attendees-Use Microsoft Office (Word, Excel, PowerPoint, Outlook) for various job duties-Assisted in the planning and execution of Human Trafficking Awareness Events in San Bernardino County

-Assisted customers in their selection of a new mattress-Tracked and reported sales numbers using spreadsheets-Handled general office maintenance-Ensured store safety by performing timely bank deposits-Received Employee of the Month in April 2016

-Using consultative selling skills and upsell techniques, I assisted customers in designing living and family rooms.-Consistently sold over $60,000 per month, with a personal record of over $105,000 in November 2014.

-Used consultative selling and customer service skills to assist customers in selecting the right furniture for their home

-Recommended specific banking products based on client's history-Balanced/reconciled cash box at opening and closing of shift-Balanced ATMs-Conducted warm handoff to other associates when customer needed additional help-Assisted customers with deposits and withdrawals, lines of credit, account management-Consistently received recognition for customer service and business specific sales-In charge of security and safety training within the banking center

-Performed opening and closing procedures-Kept track of physical inventory-Interviewed, hired, and terminated seasonal and permanent employees-Sold game add-ons, magazine subscriptions, and preorders using upsell techniques

Packaged and sold fresh meat, cleaned butcher areas and janitorial duties.-Began as a courtesy clerk and within 8 weeks was promoted to Meat Clerk.-Transferred from one store to another to cover staff shortages.-Was often the only person in the department, leading to self management opportunities.