Nick Moschetti Email & Phone Number

Kalispell, MT

• Assist customers, clients and the public in a courteous and professional manner
• Case Management for Veterans, responsible for coordination of case management services for veterans.
• Organize information and establish priorities to meet deadlines
• Maintain constant confidentiality
• Prepare documents and written correspondence for the state and customers
• Ability to effectively work as a team with staff members while maintaining a positive work environment

Kalispell, MT

• Independently teach course curriculum correspondence to clients, vendors and board of directors
• Develop course instruction and presentation materials
• Prioritize and research specific projects as needed

Kalsipell, MT

• Responsible for the overall profitable customer growth through sales, inventory management, and retention for commercial and residential business Receive and direct phone calls for a multi-line telephone
• Managed all Account Managers, warehouse inventories. DOT drivers and vehicles, Service Technicians and Customer Service Representatives for the Kalispell and Libby, MT offices.
• Acted as Regional and Site Safety Officer including OSHA, developing appropriate safety and/or service plans to alleviate risk, security and environmental law ensuring local, state and federal regulations were met.

Kalsipell, MT

• Responsibilities include TeleTech’s 60,000 square foot technical support call center. Duties include oversight of: 1260 employees, employee orientation, security, janitorial, inventory, building maintenance, and.
• Managed 1000+ persons supporting the Microsoft contract worldwide. Helped maintain a learning organization by keeping all personnel knowledgeable on system changes, updates and new programs.
• Directed the activities including hardware deployment, repair, software programming, telecommunications, IT training, and budgetary considerations.

Columbia Falls, MT

• Direct, coordinate, and oversee Information Systems functions. Formulate short-term and long-range budget plans for the Information Systems department needs including hardware, software, programming.