Nikki P. Email & Phone Number

Mountain View, California, United States

Microsoft Corp. (Contract)Lab TechnicianOctober 2024 – Present• Set up, operate, and maintain lab equipment to support hardware testing needs.• Submit and track tickets for lab facilities and IT requests, ensuring timely resolution for lab maintenance and technical support.• Coordinate shipping and receiving of lab materials, handling inbound and outbound shipments.• Perform modifications on test boards, including soldering of components as required.• Oversee inventory management for IC, boards, equipment, and lab materials.• Ensure compliance with lab safety guidelines for proper storage and disposal of materials, following protocols on the Azure Hardware Lab Safety Guidelines SharePoint site.• Maintain a safe and organized lab environment in line with Azure Hardware Lab standards.• Contribute to lab process improvement, documenting procedures and suggesting new ideas for lab efficiency and organization.

Sunnyvale, California, United States

• Managed and tracked Technical Marketing Engineering (TME) lab inventory, maintaining 100% inventory accuracy and reducing discrepancies by 20%.• Fulfilled and documented connection requests and configuring Juniper routers, switches, and rack-mounted servers for various test topology.• Install/run copper and fiber optic connections for routers and servers, supporting high-speed testing.• Revised and optimized the router by replacing and configuring slot boards and modules to meet the required test topology.• Shut down/unrack lab systems post-testing to improve resource availability for next projects.

Sunnyvale, California, United States

• Inventory, track, distribute all lab equipment such as oscilloscope, spectrum analyzer, and DMM to all internal engineers on a daily basis resulting in 90% smooth workflow. • Act as a liaison between META and SIMCO to schedule and manage calibration for VR hardware lab’s high end equipment. • Manage all lab spaces in multiple buildings ensuring 100% availability for engineer to use.• Meet with external customers, vendors, and contractors to complete lab set up or equipment setup to comply with OSHA rules and internal META’s safety or compliance rules. • Implement a new database to track all VR Hardware Engineer’s lab equipment with RFiD tags.

Sunnyvale, California, United States

Results-driven Lab Software Services Admin with experience installing, testing, and administering network routers as well as analyzing and optimizing the performance of network technologies and systems. Well-versed in collaborating with technical teams in the design, simulation, optimization, and fabrication of electronic components, circuits, and boards. Expert in overseeing laboratory services and operations as well as managing teams and leading the inventory of assets and calibration of equipment.____Technical ProficienciesUNIX, JiRA, Agile, SalesForce, SAP, Allegro, Metcal MX-5211 Soldering Station, Nano Premium Soldering Station ____Professional ExperienceJUNIPER NETWORKS, Sunnyvale, CA ____Lab Software Services Admin • Coordinate BETA new products, making sure it get tested or debugged before shipping to external customer to try out. • RMA all Juniper’s global routers and assets. • Saved costs by collaborating with a vendor to create a database and install RFiD for tracking internal Juniper equipment.____Global Service Lab Senior Engr. Tech • Contributed to building 2 new labs to support the growth of the lab environment by hiring, training, and managing 5 employees in the roles of DVT, electronic rework, and material handling.• Oversaw overall lab services and the calibration of test instruments such as Spirent optical tester, oscilloscope, fluke digital multimeter, and digital thermometer for compliance with yearly calibration due date.• Maintaining lab environment to comply with OSHA, ESD, and TL 9000 certifications.____Engineer Technician • Bring-up Flexible PIC Concentrators (FPCs) and Physical Interface Cards (PICs), troubleshoot Control Boards for Routing Engines (RE) across 10G, 40G, and 100G networks.• Initialize or program FPGA, CPLD, EPROM, and BIOS.• Fabricated miniature PCB prototype boards using the LPKF CNC milling machine and software such as Allegro, CircuitCAM, and BoardMaster.

Santa Clara County, California, United States

⦁ Use UNIX software to set up/test/collect engineering data for notebook's MX microprocessor. Trouble shoot test fixture’s relay and vacuum pumps.

Santa Clara County, California, United States

Dual Role:⦁ Plan/monitor consumer, industrial, and military line of ADI semiconductor chip from customer order to finish good.⦁ IT support, computer desktop installation and Window 3.1/NT upgrade for all internal ADI employees.