Nick Piatek Email and Phone Number
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Computer support specialist always seeking to improve the personal and professional welfare of others through a dedicated approach to computer repair.Specialties: PC hardware and software repair, computer customer service
Fulton May Solutions
View- Website:
- fultonmay.com
- Employees:
- 16
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Service Desk LeadFulton May Solutions Jul 2019 - PresentOak Brook, Illinois, United States
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Service Desk LeadMechdyne Corporation Feb 2015 - Jun 2019Schaumburg, IlProvide telephone computer and account support for Arcadis, Lurie Children’s Hospital, Pantum, Blue Cross and Blue Shield Association, Olin Brass, and Doner. Diagnose, repair, and install software. Set active directory entries, repair and support Citrix clients and sessions, log, monitor, and route advanced support requests to other IT teams. Support networking on various mobile-based systems. Installation, configuration, and support of Office365 clients. -
Is Support SpecialistPierce And Associates Jun 2013 - Feb 2015Greater Chicago AreaUtilized various tools and means to diagnose and repair software and hardware issues with a legal firm of over 600 employees and computers.• Active directory management, account creation, terminations, and transfers.• Extended support of Lotus Notes.• Deployment of Windows 8 systems using SCCM, including the migrations across domains.• Management and support within a proprietary AS/400 document and content management system.• Support of Docuware and Sharepoint systems. -
Field Service TechnicianUnisys Sep 2009 - Jun 2013Lisle, Il And Wood Dale, IlEmployed various tools to diagnose and repair software and hardware issues for corporate desktop and laptop systems, install and repair HP laserjet printers, perform data migrations, inventory corporate resources, and the installation and configuration of new and used computers for both Quest Diagnostics and Unilever Food Solutions; all while meeting or exceeding service level agreements (SLA).• Attained Dell Certified Systems Expert Foundations Portable and Desktops certification• Earned the CompTIA A+ certification• Enhanced and refined the technical documentation for all Unisys technicians supporting Quest• Coordinated and performed new hardware, software, and migration projects for Quest and Unilever• Trained and assisted fellow Unisys specialists in support, installation, and operations representing Quest Diagnostics and Unilever• Assisted and guided in deployment projects, including Windows 7 deployments. -
Flex Pc TechnicianCircuit City Oct 2006 - Mar 2009Merrillville, In• Utilize various tools to diagnose and repair software and hardware issues for personal computers, data migration, multimedia creation and installation and configuration of new computers.• Efficiently coordinate warranty repairs, shipping, and receiving.• Provide technical and sales customer service in fast-paced retail atmosphere.• Perform on-site computer installation, repair, and maintenance. -
Lead Consultant Of Applications DevelopmentSedtek Nov 2005 - Jan 2008Greater Chicago Area• Utilize various database systems to develop custom web applications for personal and small business websites and the development of web presence strategies for new organizations. Provide consultation for development and support of small and medium network structures.• Wrote for a variety of audiences at SedTek Internet Services with the development of documentation supporting all new web-based applications, guides for website management, and development of base-line knowledge bases for various customers, including the FAQ and glossary systems used by oconnorcasting.tv.• Provided network-consulting services to implement remote monitoring surveillance systems for a local business over TCP; reducing redundant system configurations by 30%.• Procured computer equipment, software, and services for the management of SedTek.• Designed and developed the content, organization and layout of company website.
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Finance AnalystAbn Amro Aug 2003 - Nov 2005Chicago, Il• Oversaw and negotiated telecom-related charges and services for North America retail with 3,000 + telephone lines and 200 + voice and data circuits.• Audited approximately $1B of electronic payments for nontelecom-related charges including property and ATM leases, food distribution, and postage/delivery.• Spearheaded the conversion project of long distance telecom billing into a hierarchical format that resulted in a per month savings of over $8k and 40 work hours. • Coordinated the billing efforts of various vendors including AT&T, MCI, and SBC, to establish improved invoicing and rate adjustments; resulting in 20 % savings in telecom monthly charges.• In alignment with Sarbanes-Oxley, instituted procedures, communications, and record management practices of an interim audit practice for electronic payments; reduced company liability, and improved payment reliability for the electronic invoice payment system (E-Pay). -
Acting Supervisor Of Customer SupportPurdue University Calumet Oct 1997 - Aug 2003Hammond, In• Managed day-to-day operations of a staff of 10 employees in a multi-tiered support call center for computer and facilities assistance; serving the University’s faculty and staff.• Crafted a diverse online knowledge-base system of over 600 technical documents and general informational documentation of computer software usage and troubleshooting guides including procedure manuals of editing and styling standards.• Implemented and administered customer relationship management (CRM) software for the direction of customer requests that supported three departments and more than 900 customer support requests per month.• Maintained system administration and installation reference guides for SalesLogix CRM software used by all support staff in facilities and computing.• Authored quality, Crystal Reports-based, control reports for upper administrative and supervisory evaluation of customer request handling for the computing, facility, and relations departments.
Nick Piatek Skills
Nick Piatek Education Details
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Business – Management
Frequently Asked Questions about Nick Piatek
What company does Nick Piatek work for?
Nick Piatek works for Fulton May Solutions
What is Nick Piatek's role at the current company?
Nick Piatek's current role is Service Engineer at Fulton May Solutions.
What is Nick Piatek's email address?
Nick Piatek's email address is ni****@****tek.com
What is Nick Piatek's direct phone number?
Nick Piatek's direct phone number is +121959*****
What schools did Nick Piatek attend?
Nick Piatek attended University Of Phoenix.
What are some of Nick Piatek's interests?
Nick Piatek has interest in Microsoft Windows, Civil Rights And Social Action, Politics, Environment, Science And Technology, Computer Software, Computer Repair.
What skills is Nick Piatek known for?
Nick Piatek has skills like Computer Hardware, Computer Repair, Computer Maintenance, Customer Service, Desktop Support Management, Windows And Mac Operating Systems, Software Installation, Hardware Installation, Hp Printer Repair, Computer Imaging And Os Installation, Printers, System Administration.
Who are Nick Piatek's colleagues?
Nick Piatek's colleagues are Lou Horton, Edvard Bertrand, Kristie Pechtel, Julie Kearns, Ronnie Baran, Dan Davison, Harrison Stone.
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