Nick Rangas Email & Phone Number

Melbourne

Melbourne, Australia

The Senior System Analyst title is a broad umbrella description which encapsulates many different functional roles. My responsibilities and knowledge base has evolved within this role to suit the requirements of the company. Over time it has morphed from something similar to the SalesForce Technical Analyst Role, to now being more that of a Deployment Manager. Within this role my responsibilities have included/do include:• Presentation of newly available SalesForce features to stakeholders… Show more The Senior System Analyst title is a broad umbrella description which encapsulates many different functional roles. My responsibilities and knowledge base has evolved within this role to suit the requirements of the company. Over time it has morphed from something similar to the SalesForce Technical Analyst Role, to now being more that of a Deployment Manager. Within this role my responsibilities have included/do include:• Presentation of newly available SalesForce features to stakeholders and upper management• Analysing Customer Requirements• Developing Solutions for internal and external customers• Managing Projects• Management and execution of deployments• Support of SalesForce Marketing Cloud, Sales Cloud and Service Cloud• Mentoring and training junior staff Show less

Melbourne, Australia

In this role, I worked on various SalesForce.com standard objects like Accounts, Contacts, Opportunities, Sales, Cases, Campaigns, Reports and Dashboards. I have also designed custom Formula Fields, Field dependencies, Validation Rules, Workflows and approval processes for automated alerts, Field updates and e-mail generation according to application requirements.Implemented security and sharing rules at object, field and record levels for different users at different levels of the… Show more In this role, I worked on various SalesForce.com standard objects like Accounts, Contacts, Opportunities, Sales, Cases, Campaigns, Reports and Dashboards. I have also designed custom Formula Fields, Field dependencies, Validation Rules, Workflows and approval processes for automated alerts, Field updates and e-mail generation according to application requirements.Implemented security and sharing rules at object, field and record levels for different users at different levels of the organization, also created various profiles and configured the permissions based on the organization hierarchy.I was also required at times to build Visual Force pages and use the SalesForce.com Data Loader. Show less

Melbourne, Australia

My role was hands-on in the analysis of business requirements and development of Webi and BRE solutions. I was required to develop solutions and processes for internal and external customers in the HiAffinity environment and utilize my project management skills. HiAffinity was my major focus in this role and I developed a strong understanding of the product and the way in which SEW uses it and integrates it with other systems in the business. Many solutions I developed within this role were… Show more My role was hands-on in the analysis of business requirements and development of Webi and BRE solutions. I was required to develop solutions and processes for internal and external customers in the HiAffinity environment and utilize my project management skills. HiAffinity was my major focus in this role and I developed a strong understanding of the product and the way in which SEW uses it and integrates it with other systems in the business. Many solutions I developed within this role were for the call center, so a detailed understanding of the operations and processes of the call center was also required. Billing was also an area for which I developed many solutions. Show less

Melbourne, Australia

As Co-Founder and Director of Trojan Computing Solutions, my responsibilities included contract creation and management, business analysis, staff management, payroll management and budgeting. Services provided to South East Water by me in this role included:• Help Desk• IT Support• Business Analysis• System Administration• 24 Hour On Call Support

Melbourne, Australia

My role was responsible for the monitoring of system backups and processing scheduled operation tasks in the company’s database within the billing, metering and recovery environment. It also supplied customer support to internal customers.

Associate Diploma Of Computing & Applied Physics, Information Technology

Diploma In Project Management, Project Management