• Supervise a staff of volunteer and student ushers before, during, and after performances at Modlin• Contribute creative customer service and assist with conflict resolution among patrons• Assess and respond to patron needs in the moment and delegate tasks to other team members • Facilitate communications between House Managers and the ushers

• Independently managed this environmental non-profit organization’s Facebook and Instagram accounts. Curated material, monitored posts for activity, thanked sponsors, and executed new campaigns for engagement • Maintained databases used for the Adopt-a-Road program, volunteer events, community service projects, and quarterly reports. Analyzed metrics and synthesized data to understand trends • Drafted written materials, such as press releases, emails, and letters, for key events and… Show more • Independently managed this environmental non-profit organization’s Facebook and Instagram accounts. Curated material, monitored posts for activity, thanked sponsors, and executed new campaigns for engagement • Maintained databases used for the Adopt-a-Road program, volunteer events, community service projects, and quarterly reports. Analyzed metrics and synthesized data to understand trends • Drafted written materials, such as press releases, emails, and letters, for key events and programs• Spearheaded a new litter index program to benefit the planning and management of more than 1,500 volunteers involved in Martin County’s International Coastal Cleanup• Led the transition of the Environmental Stewardship Awards to an online platform due to COVID-19, meeting safety needs and vastly expanding the reach of the event to more community members Show less

• Improved processes around managing and maintaining client data to streamline communications • Drafted press releases for a range of clients in the nonprofit sector • Helped steward relationships with local news organizations• Hosted a workshop to educate staff on the many social media outlets that can be utilized for business exposure, beyond traditional uses of only Facebook and Instagram