Multiple Projects:Workplace - Staff Relocation Project: Relocate Toyota Finance staff from Port Melbourne to Altona North into Toyota's ex-manufacturing site at Altona North. Implement solutions to allow Toyota Finace staff leverage existing Toyota infrastructure and support teams. Work with Toyota Workplace Project team to refurbish the site to an agreed floorplan to ensure Toyota Finance requirements are delivered.Finance - Treasury Manager System Upgrade: Work alongside Toyota Finance Treasury team to finalise vendor RFP to select viable TMS application. Migrate seven years of TMS financial data from legacy to new platform. Deliver and verify 70+ reports. Deliver and verify all exising financial instruments onto new platform, as well as the introductory of new financial products. Parallel run both TMS systems to confirm the new platform reconciles to the encumbent.Workplace - Staff Relocation Project: Relocate Toyota Finance Staff from their Milton office to a newly refurbished site. Shutdown existing office and setup hybrid working environment via the provision of a temporary office location during construction. Develop design alongside Toyota Finance workplace team, select head contractor into construction.

OCT-19 - JUN-20: Manage and develop solution to enable Prosegur Australia take ownership of 700+ Westpac Group Offsite ATMs. Given the fleet will initially retain Westpac Branding, develop quality service and availability processes, along with monthly reconciliation processes between all aquiring parties. Facilitate monthly financials to balance remaining costs accommodate asset transfer.JUN-20 - OCT-20: Implement AML/financial crime initiative to limit the combined cash total (over a 24 hour period) customers may deposit via CARDLESS CASH into Westpac Group ATMs.OCT-20 - JUL-21: Upgrade software to supported levels on ATM / CDM Self-Service infrastructure to Westpac Group ATM/CDM self-service fleet.

Migrate Westpac staff from Windows7 to Windows10 operating system.

(1) Transition outsourced Secure Network Services (Production) to an in-house support model, supporting migration of 1000+ network components onto new monitoring platform, and support procedures. (2) Transition outsourced Secure Network Services (Development/Change) to a new support vendor, including associated procedures and processes to align labour with future forecast workload, services cost model, project charge-back procedures and automated workflow (task assignment).

Test, Verify & Rollout consolidated Self-Service software for Westpac Group ATMs and Coin Deposit devices across WBC, STG, BOM and BSA brands nationally, consolidating Westpac Group Self-Service infrastructure onto a single technology and software platform.

Implement "Cross Branding" for Cardless Cash services across Westpac, St George, BankSA and Bank of Melbourne ATMs, allowing customers from any Westpac Group brand obtain cardless cash from any brand ATM. Coordinate delivery teams both internally and externally to deliver solution. Project completed March, 2017.Implement "Simplification Project" consolidating ATM services from a single upgraded infrastructure platform. Develop, test and pilot single software solution across multiple self-service devices across multiple brands. Project closing May, 2018.

Project Manage and support IT Infrastructure initiatives across William Hill group of companies.

Project Manager for Westpac Group, Card Services Division. 2014: Implemented "Faster Cash" performance improvement project for Westpac, St George, Bank of Melbourne and BankSA self-service ATMs. The project achieved the following Key Initiatives + Up to 40% performance improvement across Westpac Group ATMs + Introduction of new parallel processing initiatives across Westpac Group ATM fleet + Westpac ATM brand and tone of voice refresh + Introduction of Customer Defaults, aligned across all brands.2015: Introduction of NEXT GENERATION ATM for St George "Fresh Start" branches. Commissioning new ATM services and innovative self-service transactions to support customer transaction migration from teller based services to new HYOSUNG ATM device.

Project Manage IT infrastructure separation project via the provision of new Data Centre facilities in NSW and VIC. Project manage RFP to establish IT Outsourcing contract to support multiple IT services. Develop P2V/V2V and physical migration/relocation and remediation strategies and schedules with outsourcer to support successful migration of 600+ servers.

Manage project team to decommission EOL computer room, including:- Relocation of primary WAN network links- Decommission & migration of NORTEL Core to CISCO 7K Core- Rebuild, relocate and upgrade PMS OPERA Hotel Reservation supporting 5 Hotels to W2008R2- Installation of replacement and data migration of legacy IBM ESS to NetApp FC Metro Cluster - Server relocation from legacy to new data centres- Provision and enable replacement architecture, IBM Bladecenters and System X servers- Schedule, plan and support migrations as required to minimise patron impacts

TABCORP TECHNOLOGY DEMERGER PROGRAM, DATA CENTRE WORK STREAMIT Data Centre, Project Manager. Design, Build and Provision new corporate data centre facility to accommodate new De-Merger infrastructure to enable ECHO Entertainment to service in-house corporate and gaming independence from TABcorp Holdings Limited. Enablement included infrastructure procurement and configuration to support Oracle ERP, Micros POS, NetApp SAN, CISCO UCS, IBM Chassis, Symantec NetBackup Solution.

Project startup analysis and consultancy for newly acquired Directory-Assistance and Message-Service contract via on/off shore call centre.

Manage multiple technical projects within Infrastructure Platform Group. Hardware remediation projects, Billing Migration Projects, Data Warehouse Migration Projects, Infrastructure Focused, for both Virgin Mobile and SingTel OPTUS customers.

December 2005 - June 2006: Virgin Mobile Call-Centre & HO-Staff Relocation from Sydney CBD to new HQ in North Sydney via migration and conolidation of PBX/ACD/IVR voice services, AD merge, desktop refresh.August 2006 - August 2007: Virgin Mobile IT Data Centre Relocation Project: Remediate, consolidate and merge infrastructure and call-centre telephony for Virgin Mobile and SIMplus Mobile into OPTUS production and non-production data centres, upgrade SAN, virtualise/decommission servers. Design and commission destination production and non-production Data Centre footprint. Relocation IVR/ACD, LAN/WAN and supporting data circuits.August 2007- November 2008: Virgin Mobile Retail Expansion Project: Replace / upgrade legacy retail legacy POS software to enable expansion of retail footprint from 6 sites to 20 sites nationally. Design, coordinate and installation of IT infrastructure / voice & data links for 14 retail stores and kiosks.December 2008 - April 2009: IT Transformation: Deliver framework for proposed IT Transformation Project, including ITIL alignment for services and toolsets. Deliver agreed processes for core services (change management, incident management, problem management, via ITIL workshops, process ownership toolset refresh, process ownership).June 2009 - March 2010: Virgin Mobile Retail Expansion Project: Expand retail footprint from 20 sites to 75 sites, nationally.

April 2004 - October 2004: IT Relocation Project Manager. Design and build destination computer room to accommodate core infrastructure. Relocate infrastructure (including voice / call centre solution) from Chatswood to Sydney ($700K). Manage infrastructure support group and off-shore call centre solution (in Manila). Design, integrate, upgrade and relocate Virgin Mobile Australia call centre into SIMplus voice solution ($400K)October 2004 - October 2005: IT Infrastructure Team Leader: Manage IT Infrastructure team, supporting customer and billing applications 24x7. Manage multiple IT related remediation and consolidation projects to continually improve service performance levels.

Project Manage OPTUS Mobile Billing Systems (GSMIS) Architecture Upgrade, Reporting Environment Auto-Refresh & Decommissioning of legacy VAX Batch Services. Upgrade VMA Alpha Hardware to GS platforms in both DR and PROD environments. Implement nightly auto-snapshot service for Mobile Reporting Environment.

HEWLETT PACKARD AUSTRALIA, VODAFONE ACCOUNT, 2003-2004Transition Project Manager to initiate transfer of system support services from Vodafone (in-house support) to HP Managed Services division for Databases, Operations and Base Infrastructure, Duration contract 9 months.HEWLETT PACKARD AUSTRALIA, WOODSIDE ACCOUNT, 2004-2004Transitions Project Manager to initiate transfer of systems support services from Woodside (in-house support) to HP Managed Services division for UNIX Support, WINTEL Support and IT Operations. Duration contract, 6 months.

PRODUCTION COORDINATOR - HP MANAGED SERVICES, OPTUS ACCOUNTOperational guardianship for 300+ mobile platform servers to maintain contracted service levels. Ensure unscheduled outages are resolved ASAP via HP Incident Managers. Report to customer Business System Owners on service level performance metrics. On-call 24x7 to provide support during scheduled / unscheduled outages and upgrades.

Y2K System Remediation Project (VAX/Alpha/VMS Systems) for South East Area Health Service, execution of system layered product and OS upgrades to certify Y2K readiness for St. George and Prince of Wales public hospitals. Duration 9 months, contract.

Y2K Readiness Project, VAX/VMS Systems Manager support and creation of Y2K Test (Windows NT and VMS) environments to enable system and application and systems certification / Y2K readiness. Duration 18 months, contract.

VMS Support Lead for National Grid Settlements. Systems upgrade project (legacy VAX systems to ALPHA hardware). Implementation of monitoring and process improvement implementations, KPI stabilisation, etc. Duration 1 year, contract.

CMIS/GSMIS billing operations & automation implementations for EDS Australia (Optus Systems). Global CMIS/GSMIS implementation & configuration team responsible for hiring, training, development & support of billing operations in

Escalation point for all issues encountered during rostered shift. Summarise shift issues and overall performance for management reporting.

VAX/VMS Operator. VAX/ALPHA/VMS System Manager. VAX/VMS/INTEL programmer / analyst (COBOL, PASCAL, RDB, ACMS, DTR, C++, BASIC, VB, etc) for various back office and front office applications. Disaster recovery site build / initial set-up. Develop replacement branch office financial terminal software on (OLIVETTI Systems). Development of CC-ATM card encoding, embossing interface systems.NETWORK SYSTEMS & SOFTWARE