Lead a highly-performing team of system administrators responsible for managing Windows servers running critical business applications, databases, websites, and remote access.

Oversaw the management and maintenance of over 80 Windows servers in a multi-datacenter environment.Minimized downtime of critical applications by implementing Windows Failover Clustering, SQL AlwaysOn Availability Groups, and load-balancing technologies.Streamlined operational workflows through the automation of repetitive tasks using CMD and PowerShell scripting.Engineered resilient Windows server and SQL database environments focusing on performance, high-availability, and disaster recovery.Facilitated the deployment and secure publication of web applications using IIS.Demonstrated expert problem-solving skills utilizing advanced troubleshooting techniques.Reduced Windows Server vulnerability footprint by leveraging Tenable/Nessus and Rapid7 security tools.Served as the primary delegate for the Windows Server team in HITRUST compliance initiatives.Designed, implemented, and managed a highly available, clustered WebSphere Application Server environment, incorporating Single Sign-On (SPNEGO) and performance tuning.Administered and supported MS SQL (2014-2019) database servers, focusing on high availability/disaster recovery, performance tuning, and security.

I was one of two instructors of the Microsoft Server Administration program. I developed a project-based approach to the curriculum, giving the students maximum screen time with the Windows Server operating system. The students learned basic systems administrations skills such as managing Active Directory, DNS, DHCP, TCP/IP, RRAS, File Sharing/Permissions, Remote Connectivity, and troubleshooting.

I was responsible for end-to-end implementation and support of small business technology for various customers. We did everything from desktop support to server and network infrastructure design, implementation, and support. My primary specialties were SonicWALL network security appliances and Backup/Disaster Recovery (BDR) solutions.