Experienced claims professional with over 25 years’ in the Lloyd’s and Company markets and Delegated Authority environment. Providing clients with a professional and proactive service in the fields of Claims, Audit, DA and Claims Operations and always willing to take on new challenges and all types of work.Short and long term contracts undertaken on a full or part time basis.

Responsible for the Syndicate’s complex casualty claims in Australia.Management of TPA’s in Australia

Non Marine Claims Manager, responsible for a team of 6 Assessors and Senior Assessors handling claims in PI, GL, D&O, PA, Bloodstock and Political Risk. Responsible for the high value and contentious claims across all the non marine classes, working closely with Underwriters, Actuaries, Legal and Compliance and XCS.Completed audits of TPAs and Cover-holders in the UK, Ireland and internationally.Established and managed a panel of international TPA’s from the due… Show more Non Marine Claims Manager, responsible for a team of 6 Assessors and Senior Assessors handling claims in PI, GL, D&O, PA, Bloodstock and Political Risk. Responsible for the high value and contentious claims across all the non marine classes, working closely with Underwriters, Actuaries, Legal and Compliance and XCS.Completed audits of TPAs and Cover-holders in the UK, Ireland and internationally.Established and managed a panel of international TPA’s from the due diligence process to selection of firms to drafting agreements and ongoing management protocols and processes. Formalised the syndicate’s Legal panel.Established procedures for the establishing and maintenance of Claims Loss Funds.Worked closely with the actuarial team to enhance the relationship and reporting protocols.Extensively involved in the implementation of the project to outsource the claims function to XCS.Member of the Claims and Reserving Committee, which reports to the board Member of the Product Oversight Group, which reports to the board Show less

I played an Integral part of the development and growth of DCS, from a three-client, five-person firm to a multi-client, multi-faceted international firm.Responsible for a team of 6 assessors managing clients’ professional lines and casualty claims.Provided claims and management information to clients at weekly and monthly review meetings. Involved in producing and presenting proposals to prospective clients.Conducted Coverholder audits.

Senior Claims Assessor for a miscellaneous UK Professional Indemnity account.Successfully attended settlement mediations.Paperless office environment

Claims Handler for miscellaneous PI accounts, including the primary RICS scheme.Responsibilities included appointing adjusters and lawyers as appropriate.Successfully attended mediations.Fast tracked training program following mass resignation.

Initially worked as a placing broker on large professional indemnity portfolio. Assisting on Professional Indemnity renewals for miscellaneous clients.Seconded to Claims department.Presenting claims to lead and follow markets from first advice to settlement.