Nick Roach
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Nick Roach Email & Phone Number

Customer Support Manager at Quandri
Location: Halifax, Nova Scotia, Canada 10 work roles 1 school
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Current company
Role
Customer Support Manager
Location
Halifax, Nova Scotia, Canada
Company size

Who is Nick Roach? Overview

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Quick answer

Nick Roach is listed as Customer Support Manager at Quandri, a company with 90 employees, based in Halifax, Nova Scotia, Canada. AeroLeads shows a matched LinkedIn profile for Nick Roach.

Nick Roach previously worked as Senior Manager, Customer Support at Thinkific and Support Operations Manager at Thinkific. Nick Roach holds Bachelor Of Arts - Ba, History from Dalhousie University.

Company email context

Email format at Quandri

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Quandri

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Profile bio

About Nick Roach

As a Senior Manager of Customer Support at Thinkific, I lead a team of over 40 support specialists who provide exceptional service and solutions to thousands of online course creators and learners. I have over 8 years of experience in customer support, retention, and sales, across various industries and platforms.My core competencies include developing and implementing strategies to improve customer satisfaction, loyalty, and retention, as well as coaching and empowering my team to grow and excel in their roles. I am passionate about online education and how it can transform lives and businesses, and I am committed to ensuring that Thinkific's customers have the best possible experience with our platform.

Listed skills include Sales, Social Media, Customer Retention, Customer Satisfaction, and 4 others.

Current workplace

Nick Roach's current company

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Quandri
Quandri
Customer Support Manager
Halifax Regional Municipality, NS, CA
Website
Employees
90
AeroLeads page
10 roles

Nick Roach work experience

A career timeline built from the work history available for this profile.

Customer Support Manager

Halifax Regional Municipality, NS, CA

Senior Manager, Customer Support

Current
May 2021 - Present

Support Operations Manager

Sep 2020 - May 2021

Support Operations Team Lead

Ottawa, Ontario, Canada

Jun 2020 - Sep 2020

Happiness Supervisor - Car Logistics

Ottawa, Ontario, Canada

Nov 2018 - Mar 2020

Customer Happiness Supervisor

Ottawa, Ontario, Canada

Sep 2016 - Mar 2020

Sales Representative

Halifax, Nova Scotia, Canada

Jul 2011 - May 2012

Camp Administrator

Camp Kidston

Middle Musquodoboit, Nova Scotia, Canada

Organized and assembled weeks of camp in tandem with the Camp Registrar. Responsible for managing campers specific admin related issues such as, prescriptions, food allergies, health conditions, etc. Duties also included managing and selling Camp merchandise.

Jun 2009 - Sep 2009
1 education record

Nick Roach education

FAQ

Frequently asked questions about Nick Roach

Quick answers generated from the profile data available on this page.

What company does Nick Roach work for?

Nick Roach works for Quandri.

What is Nick Roach's role at Quandri?

Nick Roach is listed as Customer Support Manager at Quandri.

Where is Nick Roach based?

Nick Roach is based in Halifax, Nova Scotia, Canada while working with Quandri.

What companies has Nick Roach worked for?

Nick Roach has worked for Quandri, Thinkific, Getaround, Rogers Communications, and Royal Nova Scotia Yacht Squadron.

How can I contact Nick Roach?

You can use AeroLeads to view verified contact signals for Nick Roach at Quandri, including work email, phone, and LinkedIn data when available.

What schools did Nick Roach attend?

Nick Roach holds Bachelor Of Arts - Ba, History from Dalhousie University.

What skills is Nick Roach known for?

Nick Roach is listed with skills including Sales, Social Media, Customer Retention, Customer Satisfaction, Customer Service, Telecommunications, Mobile Devices, and Leadership.

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