Nick Ruscito-Caissy Email & Phone Number

Montreal, QC, CA

Montreal, Canada Area

• As North America’s largest pilot car network, ODS has been helping specialized carriers to deliver challenging oversized shipments across the US and Canada since 2010: arranging professional pilot cars anytime, any.
• Identified a need within the transportation industry and led the launch of an innovative escort vehicle brokerage company, including developing the company’s service infrastructure, leading growth, building a 3,200 sq.
• Directing all business, operational and financial performance with full P&L responsibility;
• Overseeing all partnering, business development, dispatch operations, sales, marketing, continuous improvement, and the development of North America’s largest pilot car network with a constant focus on providing a.
• Managing operations that engage an average of 150 to 300 pilot cars daily on ODS projects, as well as providing route surveys, transportation planning/consulting, risk mitigation, invoice consolidation and.
• Directing all aspects of ODS Fleet Services (launched in 2016), an asset-based company serving North America with 10 new, fully equipped escort vehicles and expertly trained drivers. ACHIEVEMENTS: ► Built the company.

Montreal, Canada Area

• Comdata is a leading provider of fleet management and B2B payment solutions and the largest fuel card provider in North America.
• Drove business development and led service to a customer base of 5,000 logistic/carrier accounts by coordinating a network 3,000 independent contractors across North America to deliver large pilot car projects for.
• Led and managed a team of 15 associates in a Customer Service environment with primary accountability for hiring, developing, evaluating, and coaching for performance;
• Partnered with customers to conduct needs assessments, tailor solutions and resolve issues and disputes;
• Conducted performance reviews for all associates and managed training, performance improvement and certain HR-related administration tasks/documentation.ACHIEVEMENTS: ► Developed and implemented a company-wide system.

Montreal, Canada Area

• Royal Aviation is a premier load planning company that provides a full range of flight coordination and supervision services for a variety of passenger and cargo airlines including Qatar, Air France, Alitalia and China.
• Managed a team of 75 telephone reservation agents and all aspects of scheduling, performance evaluation and management, mentoring, and hiring/terminations;
• Oversaw logistical component of large orders, including inventory management, order delivery and reconciliation of receipts;
• Managed merchant accounts of $1M+ daily;
• Ensured documentation for all incoming and outgoing flights;
• Generated daily sales reports to support senior management decision making.