Director Of Operations And Business Development
Current- As North America’s largest pilot car network, ODS has been helping specialized carriers to deliver challenging oversized shipments across the US and Canada since 2010: arranging professional pilot cars anytime, any.
- Managing the Dispatch team and processes for an industry-leading escort vehicle brokerage company with customers in every state and province;
- Overseeing daily dispatch operations and the management of projects that engage an average of 150 to 300 pilot cars daily with a constant focus on providing a highly-responsive, customer-centric, boutique service;
- Driving business and win-win opportunities by matching specialized transportation customer needs with vendor capabilities and planning overdimensional transportation project to meet requirements on a route basis.
- Evaluating performance and quality control and leading related coaching and training;
- Negotiating rates on projects day-to-day requests from vendors/clients and serving as a key point of contact for customers and independent contractors;