Nick Saenz Email & Phone Number

Sacramento, Ca, Us

Lincoln, California, United States

• Generate system reports as required by the customer (sales, inventory, performance).• Courteously and promptly resolve customer questions and problems or promptly refers them to appropriate personnel.• Troubleshoot item discrepancies, identify and resolve technical requirements for supplying the customer item and pricing data file. • Solicit discounts from broker and manufacture representative.• Manage the administration of discounted products and pack size changes with the customer.• Excel based position.

Roseville, California, United States

• Developed and maintained budgets, coordinated with subcontractors, and reported project status to management and clients.• Strategically partnered with internal and external stakeholders on ways to improve the customer experience.• Leveraged “Big Data” to identify areas of improvement with clients.• Managed a multi-functional project team of ten client support managers. • Developed reports and SOPs to track KPIs and identify needs to measure individual effectiveness.

Roseville, California, United States

• Effectively managing a pipeline of projects to completion • Account management and customer service support • Conducting monthly partner due diligence checks• Analyze data by monthly audits and providing focused solutions for improvement• Collaborate with business development team by onboarding partners with our platform and/or solutions for existing partners

Sacramento, California, United States

Responsible for analyzing data, generating excel reports, conducted calls for permits, developed single line diagrams and site layouts for generators and solar jobs. Ordered equipment from generator supplier, learn general knowledge of electrical systems, presented information to management, coordinated with other departments to execute a project.• Maintained inventory list of products on hand for installs.• Created chargeable service calls for service on generators.• Contacted multiple cities to obtain permits.• Collaborated with CEO and management team for focus strategies.

Sacramento, California Area

Effectively managed a team to execute multiple projects and support management in contract signing. Engaged with business owners to create relationships, quotes, closing transactions, and modifying for specification requests. Coordinated with local shops to execute projects, obtained sales license and partnered with venders for maintenance of fleet. Created efficient logistic solutions to improve the business logistically.• Analyzed data to create charts and implement new business strategies based off trending indicators and to retain and capture more of the market share.• Consulted, modify, generate, evaluate, and negotiated contracts.• Upselling to create purchases from clients.• Generated customer leads through website marketing and cold calling.• Broke branch record for most sold (December 2019 and January 2020).

Sacramento, California Area

Worked under the supervision of managers and executives in the organization. Acquired all essential knowledge to become a future manager, such as marketing, sales, or operations. Completing all assigned tasks and assisting with day-to-day operations. Participating in meetings, workshops, and other learning opportunities. Observing and learning from experienced staff members. Gaining knowledge of company policies, protocols, and processes.• Business to business sales to local businesses to generate growth and build relationships.• Trained an development of employees to increase branch operational efficiencies.• Sold protection packages and upgrades to customers, while providing the best customer service based on an index.• Attended Business excellence outing’s for being Top in Sales (February 2019).

Served customers by providing product and service information, resolved product and service problems. Attracted potential customers by answering product and service questions and suggesting information about other products and services. Opened customer accounts by recording account information.• Trained and motivated new/current employees.• Created and negotiated contracts based on the customer’s needs.• Awarded to the 600 club for business excellence.• Attended excellence outing for being Top Sales (June 2016/August 2017).