With over 13 years of experience in the broadband industry, I am a skilled IT network technician with fiber optics and cloud expertise. Currently, I work at Breezeline, where I provide cloud administration, help desk support, and network maintenance for residential and commercial customers. I hold certifications in Leadership, Fiber Optics Technician (FOT), and Docsis 3.1, which demonstrate my technical knowledge and leadership skills. Previously, I worked at Atlantic Broadband, where I started as a broadband technician and advanced to an IT network technician role, delivering high-quality service and troubleshooting complex network issues. I am passionate about learning new technologies and improving my skills, and I enjoy working with a diverse and collaborative team. I am looking for an opportunity to leverage my skills and experience in a dynamic and innovative environment that values customer satisfaction, quality, and teamwork.