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Dynamic and emotionally intelligent leader with over 20 years of experience in Customer Success, Strategic Account Management, IT Business Systems, and Project Management across SaaS and global manufacturing industries. Recognized for the ability to communicate and build strong relationships at all levels, from C-suite executives to shop floor personnel, fostering collaboration and driving alignment on strategic goals. Proven track record of driving revenue growth, optimizing business processes, and leading cross-functional global teams to deliver innovative technology solutions and measurable business value. Expertise in predictive analytics, IT transformation, Lean Six Sigma methodologies, and managing complex global projects while maintaining a focus on both high-level strategy and hands-on execution.
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Director Of Customer SuccessBoardGranville, Oh, Us -
Director Of Customer SuccessPrevedere Inc. Aug 2019 - PresentColumbus, Ohio AreaAs the Director of Customer Success at Prevedere, I am dedicated to ensuring our customers receive unparalleled support and strategic guidance as they leverage our cutting-edge SaaS platform for economic insights and forecasting.Currently, I’m passionately engaged in efforts to transform our customer experience in line with Prevedere’s product evolution, integrating AI to make our platform even more intuitive and faster in delivering actionable insights. Our goal is to empower decision makers with strategic economic insights and forecasts that increase their confidence in decision-making and drive impactful business outcomes.In my role, I focus on:Building strong partnerships with our customers to ensure our platform, services, and support meet the needs to navigate an ever-changing economic landscape.Leading initiatives to refine our customer engagement strategy, incorporating feedback to continuously elevate our service standards and deliver measurable business value.Collaborating closely with our product and engineering teams to align customer needs with new AI capabilities, driving seamless adoption and improved user experiences.My mission is to ensure that Prevedere’s customers receive exceptional service and that our AI-enhanced platform becomes an indispensable tool for strategic decision-making. -
Director Of It Business SystemsHexion Inc. Jun 2014 - Aug 2019Columbus, Ohio AreaDuring my time as Director of IT Business Systems, I had the opportunity to lead transformative initiatives and partner closely with our leadership team to drive innovation and efficiency across the organization. Here’s a snapshot of what I accomplished:Managed and streamlined the business systems across our global operations in manufacturing, finance, HR, and supply chain, supporting a company with over $10B in annual revenue.Set up and launched our Business Project Management Office (PMO), which oversaw a diverse portfolio of 30+ projects with a combined budget of over $12M annually, all focused on IT transformation and optimizing processes.Worked side-by-side with executive leadership and business unit leaders to develop IT roadmaps that aligned our technology initiatives with our company’s strategic objectives.Developed KPI dashboards and performance reports for C-level executives, providing greater visibility into project status, risks, and resource allocation.Spearheaded digital transformation projects, integrating predictive analytics, advanced data visualization, and manufacturing solutions into our core business processes, resulting in faster decision-making and reduced operational costs.I thrive on bringing teams together to tackle complex challenges and deliver impactful results that align IT strategies with business goals. -
Sr. Project Manager, Business Process & SystemsMomentive Specialty Chemicals Jan 2009 - Jun 2014As a Senior Project Manager at Momentive Specialty Chemicals, I led some of the most complex and impactful global projects. Here are a few highlights from my time there:Spearheaded a major $8M+ company name change initiative that affected 140 global locations, 40 legal entities, 6 corporate functions, and over 10,000 associates. This project required strong cross-functional leadership and meticulous planning.Developed a specialization in change management, focusing on refining and optimizing global business processes to ensure seamless transitions.Managed projects from start to finish—everything from defining scope and managing risks to engaging stakeholders and conducting post-implementation reviews. Earned a reputation for delivering projects on time and within budget.Worked closely with global stakeholders to make sure that all project objectives were aligned with our broader business strategy, ensuring strategic goals were met.I’m passionate about bringing structure to complex projects and making sure they deliver real value to the business. -
Six Sigma Black BeltHexion Specialty Chemicals Jan 2007 - Jan 2009During my time as a Six Sigma Black Belt at Hexion Specialty Chemicals, I led several impactful initiatives that drove significant improvements across the organization. Here’s what I focused on:Led Lean Six Sigma projects that delivered over $2.5M in cost savings by streamlining processes and reducing inefficiencies in manufacturing, supply chain, and administrative functions.Trained and mentored 20+ employees in Six Sigma methodologies, helping to build a culture of continuous improvement and operational excellence throughout the company.Conducted in-depth, data-driven root cause analyses to uncover and eliminate process bottlenecks, ultimately reducing cycle times by 40%.Developed key performance metrics to track and sustain process improvements, ensuring ongoing success and optimization.My tenure as a Six Sigma Black Belt instilled a foundational data-driven approach to solve complex problems and drive meaningful change.
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Manager Messaging And CollaborationBorden Chemical 2000 - 2007Columbus, Ohio AreaAs Manager of Messaging & Collaboration at Borden Chemical, I had the opportunity to oversee and transform our global communication infrastructure. Highlights as I served this role are as follows:Managed the growth of our email and collaboration infrastructure from 10 servers and 2,000 users to over 50 global servers and 5,000 international users, ensuring seamless communication across the organization.Led the budgeting, design, conversion, and consolidation of our messaging environment during the merger of three organizations, resulting in a unified and efficient communication platform.Developed comprehensive training resources and launched global training initiatives to support the new systems and enhance user adoption.Oversaw the management, training, and rollout of our collaboration toolset and mobile phone environment, ensuring smooth implementation and integration across the company. -
Lotus Notes AdministratorState Of Ohio 1997 - 2000Columbus, Ohio AreaSupported the initial implementation of the Lotus Notes email and application environment for the State of Ohio's Department of Administrative Services.Provided comprehensive IT support for the Lotus Notes environment, ensuring seamless email services and application functionality.Collaborated with various State of Ohio agencies to deliver reliable email services and address technical support needs effectively.
Nick Schott Skills
Nick Schott Education Details
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4.0 - Summa Cum Laude
Frequently Asked Questions about Nick Schott
What company does Nick Schott work for?
Nick Schott works for Board
What is Nick Schott's role at the current company?
Nick Schott's current role is Director of Customer Success.
What is Nick Schott's email address?
Nick Schott's email address is ns****@****ere.com
What is Nick Schott's direct phone number?
Nick Schott's direct phone number is +161443*****
What schools did Nick Schott attend?
Nick Schott attended Devry University.
What skills is Nick Schott known for?
Nick Schott has skills like Six Sigma, Process Improvement, Cross Functional Team Leadership, Business Process, Business Process Improvement, Sap, Management, Leadership, Process Engineering, Continuous Improvement, Manufacturing, Change Management.
Who are Nick Schott's colleagues?
Nick Schott's colleagues are Gera White, Jérémy Martinez, Danny Dewannemaeker, Hikmet Demirci, Manuel Agustìn Larsen, Kevin Bettenbrock, Steven Orozco.
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Nick Schott
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Nick Schott
Los Angeles Metropolitan Area3yahoo.com, redbull.com, redbull.com
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