Operations Executive
Changi Cargo Centre
- Liaise with various carriers to source for competitive rates & furnish quotation tocustomer/ oversea agents.- Handle Triangle shipment, monitor overseas pick up, and ensure the ship sparesshipped and delivered on board to the respective vessels at overseas accordingly.- Liaise with all local vendors to obtain cheaper handling rate, such as Fumigation, DGpacking, odd-sized cargo packing / crating, provide crane loading service & etc.- Updates promptly to oversea agents & co-loaders on latest airfreight rates & revisedfuel surcharges from airlines. -Notifies customers on outbound flight details/ uplift status & inbound cargo deliverystatus. -Handle shipment bookings from customers, attend to inquiries and complaints fromcustomers pertaining to inbound / outbound consignments. -Communicates and settles with customers on any shipment / delivery delays, cargoirregularities, recall shipment, cargo claims or discrepancies on documents. -Ensures the entire smooth and efficient air/seafreight operations, pertinent topreparation of documents and customs clearance for inbound and outbound air/seacargo shipments. -To create P&L on inbound & outbound shipment after shipment departure & delivery. -Verify the invoices from oversea agents/ coloaders / local vendor, dispute against theinvoice if any discrepancy found. -Knowledge of handling live animal shipment, cross trade shipment, project / odd-sizedshipment (Oilwell Equipment & Machinery), and application of COO. -Others adhoc duties assigned by Head of Department.