Nicholas Slaker Email & Phone Number

United States

Richmond, Virginia, United States

• Network Engineering - Maintain, configure and install company network equipment for 25 remote US offices including FortiClient/Meraki/Sonicwall/Cisco products; DNS, DHCP, Firewall Policies, VPN tunnels, and VLANs
• M365 Engineering - In-depth knowledge of Microsoft 365 and Azure environment to include Exchange, Security, Networking, Powershell CMDs, Virtual Networks, Storage, IAM, Purview, Sharepoint, Teams, and Access Policies
• Planned and executed a company migration of 1400 employees from a Hosted Exchange to Microsoft 365
• MDM Engineering - Sole technician responsible for the development and implementation of MAM and MDM policies and infrastructure utilizing platforms such as Intune, MaaS360 and Airwatch
• System Engineering - Integrated and configured numerous Software Applications to include Duo MFA, BitTitan, GoAnywhere, BitWarden, Carbon Black, Teamviewer, Zoom, M365 Suite, and Veriato
• Regularly utilize Active Directory, Print Management, Group Policy Management, Security Groups, DNS, WSUS

Richmond, Virginia, United States

• Evaluated, prioritized, and resolved over 1000 support tickets which involved routinely troubleshooting hardware, software, and networking issues while leveraging the OSI model and the scientific method
• Created technical documentation on multiple occasions improving desktop support, sysadmin and networking processes
• Managed numerous successful projects to include configuring MDT Server and a Print Server, multiple software deployment initiatives, developing a MAM policy for M365, developing alternate secure authentication.

Fairfax County, Virginia, United States

• Investigated security and public safety incidents with minimal supervision requiring self-reliant solutions to complex problems
• Routinely leveraged strong interpersonal skills to develop rapport with the members of the community which allowed high stress situations to be resolved without incident
• Acquired specialized training in search warrants, fraudulent documents, crime scene photography, and ganginvestigations, which assisted in forensic analysis

Tokyo, Japan

• Managed battalion level intelligence reporting workflow obtained from Counterintelligence (CI) and Human Intelligence (HUMINT) collection operations
• Supervised the management of HUMINT operations and provided technical guidance to subordinate collection elements
• Supervised, planned, and participated in HUMINT source operations
• Prepared and reviewed appropriate intelligence and operational reports on classified computer networks/systems
• Conducted detailed intelligence analysis and generated products for senior military leadership

Tokyo, Japan

• Responsible for the production and dissemination of intelligence information throughout the United States Pacific Command environment
• Planned, coordinated, and executed human intelligence collection meetings
• Trained in various technical skills such as source operations, interrogations, interviews, cellphone/document/media exploitation, and counterintelligence operations
• Developed a Microsoft Access Database which streamlined unit intelligence operations

Kitty Hawk, North Carolina

• Conducted accounts receivable and accounts payable services for over 550 vacation rental properties
• Achieved high level client satisfaction in a fast paced environment through effective communication and problem solving skills as a front desk clerk on weekends

Bachelor Of Science - Bs, Information System / Accounting, 3.21

Associate Of Arts And Sciences - Aas, Cyber Security, 4.0