Nick Weiser Email & Phone Number

Getzville, New York, United States

Provided 1st level technical support to internal end usersManaged CyberSecurity compliance for over 2,000 devices network wideTriaged new tickets to technicians best suited based on the issueEntered and uploaded billing invoices to code and pay for IT servicesImaged and deployed new/used PC's for end usersInstalled software for end usersMaintained IT inventory to be deployed including laptops, desktops, monitors, keyboards, mice, headsets, and docking stationsTrained new techniciansCreated and maintained documentation for standard operating procedures such as installing software

North Tonawanda, New York

● Working the register to sign customers up● Coordinating customers and workers● Recording and reporting inventory and sales● Instructing and training new employees and shooters● Giving information and registering new members

Amherst, New York

● Resolving tickets/issues that end users have● Handling network/VPN management● Data integrity checking and scrubbing● Automating processes with scripts and macros● Conducting research into new IT processes● Training new employees about IT processes

Bachelor'S Degree, Computer Information Systems, Graduate

Activities and Societies: Tutoring in CIS department Major GPA: 3.93

Associate Of Science - As, Computer Science