Nick Gray Email & Phone Number
Who is Nick Gray? Overview
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Nick Gray is listed as Senior Agile BA and Proxy Product Owner at Registers of Scotland, a with 592 employees, based in Edinburgh, Scotland, United Kingdom. AeroLeads shows a matched LinkedIn profile for Nick Gray.
Nick Gray previously worked as Senior Agile BA / Proxy Product Owner at Registers Of Scotland and Director at Chromium Digital Ltd. Nick Gray holds Pgdip, Administration And Information Managment from Napier University.
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About Nick Gray
I am a digital professional with experience of a number of roles from Journey Manager to Product Owner and Business Strategy. I have a passion for new technology and understanding changes in consumer behaviour; using this insight to craft seamless and simple digital solutions.Most recently I have carried out the Product Owner role for delivering new Social Media servicing channels (Digital Community and Twitter) for two banks.Specialities:- Digital propositions and MVP- Customer journey mapping - Digital and Business Change- Stakeholder Management- Social Media channels - Target Operating Model- User Experience- Digital and Business Strategy- User story creation (Requirements capture)- Emerging trends in technology and consumer behaviour- Digital Self Service - Business Investment Planning- Multi Channel Authentication
Listed skills include Strategy, Management, Retail Banking, Mobile Devices, and 13 others.
Nick Gray's current company
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Nick Gray work experience
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Senior Agile Ba / Proxy Product Owner
CurrentDirector
CurrentDigital business consultancy specialising in Digital Strategy, solution design and implementation. Over 15 years in banking and financial services with a track record of successful delivery
Solutions Lead
Proxy Product Owner/ Agile Business Analyst
Lead Digital Analyst - Contract
Product Owner/ Lead Business Analyst At Rbs Eu Divestment (Future Williams & Glyn)
My role as Product Owner was to lead the definition and delivery of the Digital Community and Social Media Servicing channels. Working within an Agile project approach my key responsibilities were:• Defining the product vision and MVP (minimum viable product) for the social channels• Creating and signing off User Stories (Over 100)• Commissioning and overseeing UX and Design for the community• Testing and signing off technical delivery of user stories• Representing the Digital Community at Senior Project Meetings • Designing and delivering the Community engagement strategy • Defining the Target Operating Model to support the new social channels• Commissioning and shaping the training for Social Media Agents• Engaging with a range of key Stakeholders such as Brand and Risk to ensure signoff of key artefacts such as Community Design and House Rules for the Social Channels• Configuring and testing Social Media workflow platform (Adobe Social)
Onsite Digital Strategy Lead
- Create and drive the onsite digital strategy, focusing on strategies that maximise customer satisfaction, loyalty, sales and self service.- Successful delivery of the Tesco Bank Digital Community https://yourcommunity.tescobank.com- Lead the annual Digital Investment submission for digital - Support the definition and design phases of key strategic projects- Shape a compelling and consistent multi channel experience- Keep pace with changing consumer and industry trends and identify opportunities for Tesco Bank. - Bring strategy vision to life with mock ups and prototypes
Digital Solutions Architect
shape digital business solutions to meet business objectives for online and mobile banking by focusing on- minimising customer effort- creating an intelligent multi channel experience - delivering a genuinely different experience to the traditional high street banks
Digital Journey Manager
My role in Digital Channels was to develop, deliver and manage a world class service capability for the digital (internet and mobile) channels, driving a market leading service proposition, adoption, usage, reliability and security.
Telephony Strategy Manager
Business Support Manager, Directors Office Retail Service Operations North
Workflow Manager, Edinburgh Customer Telephony Centre
Colleagues at Registers of Scotland
Other employees you can reach at ros.gov.uk. View company contacts for 592 employees →
James Gumble
Colleague at Registers Of ScotlandEdinburgh, Scotland, United Kingdom
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Carol Marnie
Colleague at Registers Of ScotlandUnited Kingdom
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Marc Freedman
Colleague at Registers Of ScotlandGreater Edinburgh Area, United Kingdom
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Oscar Pereira
Colleague at Registers Of ScotlandEdinburgh, Scotland, United Kingdom
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Paul Gibson
Colleague at Registers Of ScotlandEdinburgh, Scotland, United Kingdom
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Jolanta Wysocka
Colleague at Registers Of ScotlandUnited Kingdom
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Barbara Register
Colleague at Registers Of ScotlandFremont, California, United States
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Ailsa Robertson
Colleague at Registers Of ScotlandGlasgow, Scotland, United Kingdom
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Jane Inglis
Colleague at Registers Of ScotlandEdinburgh, Scotland, United Kingdom
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Louise L.
Colleague at Registers Of ScotlandUnited Kingdom
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Nick Gray education
Pgdip, Administration And Information Managment
Ba, Landscape Architecture
Frequently asked questions about Nick Gray
Quick answers generated from the profile data available on this page.
What company does Nick Gray work for?
Nick Gray works for Registers of Scotland.
What is Nick Gray's role at Registers of Scotland?
Nick Gray is listed as Senior Agile BA and Proxy Product Owner at Registers of Scotland.
Where is Nick Gray based?
Nick Gray is based in Edinburgh, Scotland, United Kingdom while working with Registers of Scotland.
What companies has Nick Gray worked for?
Nick Gray has worked for Registers Of Scotland, Chromium Digital Ltd, Rbs, Icas - The Professional Body Of Cas, and Royal Bank Of Scotland.
Who are Nick Gray's colleagues at Registers of Scotland?
Nick Gray's colleagues at Registers of Scotland include James Gumble, Carol Marnie, Marc Freedman, Oscar Pereira, and Paul Gibson.
How can I contact Nick Gray?
You can use AeroLeads to view verified contact signals for Nick Gray at Registers of Scotland, including work email, phone, and LinkedIn data when available.
What schools did Nick Gray attend?
Nick Gray holds Pgdip, Administration And Information Managment from Napier University.
What skills is Nick Gray known for?
Nick Gray is listed with skills including Strategy, Management, Retail Banking, Mobile Devices, Project Delivery, Banking, E Commerce, and Security.
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