Senior Hosted Solutions Consultant
CurrentResponsible for maintaining & improving technical solutions for a wide variety of clients (including retail & travel companies).Managed Documentation of technical requirements and specifications on a wide variety of projects.Managed day-to-day relationships with client technical teams to ensure smooth running of data flows & online system stability.Implementation, maintenance & improvement of Pentaho Kettle ETL processes.Mentored Support Team enabling them to fulfil first line support.Increased stability and online availability from 92% to 98.5% between 2015 & 2017.Devised & managed AWS disk utilization measuring tools to ensure stability of online Marketing Database & Online Systems.