Insurance Carriers: Proper Insurance, Monarch Insurance, NFIPCore Responsibilities: Conducted thorough inspections and documentation of commercial, short-term rental properties South and Central Florida. Daily, CAT and Flood claims.Special Expertise: Performed detailed inspections and investigation of commercial property claims ranging from water losses, liability, vandalism, and flood (NFIP). Adhered to carrier guidelines and state regulations to ensure proper claims handling.

Insurance Carriers: Auto-Owners, Gainsco, Broadspire, Bristol West, American Risk, and many moreKey Responsibilities: Conducted meticulous inspections for both liability and first-party claims on a diverse range of vehicles, including commercial fleets, private automobiles, exotic cars, and heavy equipment.Specialized Expertise: Produced precise preliminary estimates and collaborated closely with repair shops to efficiently process supplement requests, ensuring smooth and timely claim resolution. Employed Spanish, Russian and Portuguese languages to coordinate inspections with owners and shops.

Insurance Carrier: USLIFocus Area: Carrying out loss investigation for commercial properties, including short-term rentals, condominiums, restaurants, and salons.Core Responsibilities: Conducted thorough assessments and processed claims with a focus on commercial real estate. Produced extensive reports and detailed estimates for submission to the carrier, ensuring accurate and fair evaluations for a diverse portfolio of properties.

Insurance Carriers: Slide and Universal North America Insurance Co.Key Contributions: Conducted comprehensive inspections, meticulously documented damages, and crafted detailed reports for residential property losses across Miami, ensuring accurate and timely claims processing. I also coordinated joint inspections with Public Adjusters, representing law firms and other contractors.CAT: Handled legacy claims for hurricane Ian in addition to present day CAT claims for Helene and Milton.Special Handling: Attorney represented and Public Adjuster represented claims.

Insurance Carriers: Florida Peninsula Insurance & Edison InsuranceKey Contributions: Conducted comprehensive inspections, meticulously documented damages, and crafted detailed reports for residential property losses across Miami, ensuring accurate and timely claims processing. I also coordinated joint inspections with Public Adjusters, representing law firms and other contractors.CAT: Handled legacy claims for hurricane Ian in addition to present day CAT claims for Helene and Milton.Special Handling: Attorney represented and Public Adjuster represented claims.

Experienced Auto Appraiser with a strong background in assessing and managing a wide range of vehicle claims, including private, commercial, and specialty vehicles. Skilled in conducting thorough inspections, writing detailed estimates, and collaborating with repair shops to ensure fair and accurate assessments. Proficient in using industry-standard software like CCC One and Xactimate for efficient claims processing.Committed to delivering high-quality service by negotiating with stakeholders and providing clear, timely communication to all parties involved, ensuring smooth and effective claims resolution.

Insurance Carrier: Hagerty'sSpecialization: Expert in inspecting classic and antique vehicles, ensuring meticulous attention to detail for these valuable assets.Key Contributions: Documented damages, crafted detailed estimates using CCC One, and gathered comprehensive narratives from vehicle owners. Submitted thorough reports to carriers for accurate coverage determination and settlement.Negotiation Expertise: Successfully negotiated with repair shops to secure fair labor rates, balancing the interests of both the carrier and insured.Commitment to Timeliness: Strictly adhered to carrier timelines, ensuring efficient and timely claim handling.

Carriers: Slide and Citizens• Conducted thorough inspections and documentation of residential properties to accurately determine cause of loss and assess water and wind damage.• Utilized Xactimate for precise estimate writing.

Insurance Carriers: PIB, MIMA, & Church Insurance of Vermont (just to name a few)Scope of Work: Conducted thorough inspections and assessments for residential and commercial properties, large loss auto claims exceeding $500k, and heavy equipment.Specialized Expertise: Managed flood claims with precision, working closely with Public Adjusters and handling litigated claims to ensure accurate and fair resolutions.Supplement Reconciliation: Collaborated effectively with contractors and Public Adjusters to reconcile supplements, ensuring equitable settlements.Auto Estimating: Produced detailed desk auto estimates in CCC One, skillfully reconciling estimate discrepancies and supplements with collision repair shops.

Insurance Carriers: Auto-Owners, Auto Claimco, USAA, Liberty Mutual, PURE, & ChubbScope of Work: Inspected damaged private, company, and law enforcement vehicles associated with insurance claims, ensuring thorough and accurate assessments.Reporting & Estimating: Produced detailed onsite reports and estimates in CCC One, promptly submitting findings to insurance carriers to facilitate swift payment.Collaboration & Negotiation: Worked closely with repair shops, negotiating fair labor rates, particularly on supplement estimates, to protect the interests of both the carrier and the insured.Multilingual Communication: Leveraged fluency in English, Russian, Spanish, and Portuguese to keep private and corporate vehicle owners, as well as repair shops, informed and updated on the status of their claims.

Carrier: American FamilyDisaster Response Expertise: Conducted inspections and provided detailed estimates for wind and hail claims in the Greater Indianapolis area following significant hailstorms and tornadoes.Key Contributions: Played a vital role in disaster recovery efforts by quickly assessing damages and ensuring accurate claim evaluations to support timely settlements for affected policyholders.

Carrier: USAACAT Claims Specialist: Managed hail and wind CAT claims resulting from tornadoes in the Denver metro area, with a focus on two-story and steep roofs.Key Responsibilities: Conducted thorough inspections and wrote detailed estimates in Xactimate, ensuring accurate damage assessments and effective claim resolution.

Carrier: State FarmClaims Expertise: Managed hail and wind claims, including component pay, for two-story steep roofs in the Twin Cities metropolitan area of Minnesota.Key Responsibilities: Conducted thorough inspections and crafted precise estimates in Xactimate. Handled settlement and reconciliation with contractors, including managing supplements to ensure fair and accurate claim resolution.

Carrier: Citizens FloridaDaily Claims Handling: Managed daily claims for Citizens Florida in Miami-Dade and Broward counties, with a focus on MCM and weather-related incidents.Key Responsibilities: Conducted on-site inspections, created detailed Xactimate sketches and estimates, and handled complex claims including two-story steep roofs, condo policies, litigated claims, Public Adjuster- represented claims, attorney-represented claims, and flood claims.

Carrier: State FarmClaims Expertise: Specialized in handling hail and water claims for two-story steep roofs using rope and harness techniques.Comprehensive Claims Management: Managed the entire claims process, from initial contact through inspection, Xactimate sketching and estimating, contents evaluation, and final settlement. Collaborated closely with contractors, mitigation teams, and public adjusters for supplement reconciliation and ensuring fair resolutions.

Carrier: American Integrity InsuranceHurricane Ian Claims Management: Successfully handled over 90 property claims related to Hurricane Ian for American Integrity Insurance.Comprehensive Process: Managed the entire claims lifecycle, including initial contact, mitigation assignment, field adjuster coordination, coverage review, and estimate review/revision in Xactimate. Oversaw settlement, ALE, FRV, and supplements to ensure accurate and fair outcomes.Technical Proficiency: Utilized Guidewire, XactAnalysis, and Xactimate to streamline and manage the claims process efficiently.

External Claims Task Assistance: Provided comprehensive claims support for State Farm, managing a high volume of 500-600 claimsKey Responsibilities: Led the full claims process from initial contact and coverage review to appraisal/repair assignments, rental arrangements, liability investigations, and final resolution and settlement.Software Proficiency: Skilled in using State Farm ECS software to efficiently manage and process claims, ensuring accuracy and timeliness throughout the entire claims lifecycle.

Carrier: Liberty MutualClaims Management: Processed new and reassigned auto total loss claims for Liberty Mutual auto policyholders.Collaborative Approach: Worked closely with vehicle owners, repair shops, appraisers, tow providers, and salvage teams to ensure timely and efficient claims processing for both policyholders and claimants.Liability Investigations: Conducted thorough liability investigations to determine the at-fault party and issued payments in accordance with policy coverage.

-Worked for numerous companies through app-based gigwork in areas such as food service, food delivery and package delivery.-Amazon Flex, UberEats, and Qwick

-Safely and skillfully operated Class-A Commerical Motor Vehicle-Transported perishable and non-perishable goods nationwide. -Ensured timely and professional delivery of goods between suppliers, receivers, and railyards.-Followed federal and state Department of Transportation laws and regulations to ensure on-the-road safety to the equipment and to other motorists.

Foreign English teacher to students ages 4 to 13 years of age.

Schofield Barracks Volunteer Income Tax Preparer Assignment (January 2016- April 2016) • Prepared and filed income taxes for service members and their dependents in a 20 person team which included other volunteer soldiers.• Resolved income/expense report discrepancies in service members’ tax returns.• Quality reviewed tax returns prepared by other soldiers to ensure accuracy and minimize delays.• Advised service members with stocks and real estate investments on how to accurately report capital gains and expenditures in order to maximize the service member’s tax refunds at the federal and state tax levels for free.• Successfully completed the IRS VITA Certification exam for Advanced Level and Military tax preparation.-Cadet Summer Training (May 2016 - July 2016)• Prepared and assembled ROTC cadet training areas with a company-sized element of fellow soldiers in Fort Knox, Kentucky.• Worked with teams of cadets to carry out various training scenarios including Oppositional Force role-playing, ambush, reconnaissance, and tactical movement exercises.-Deployment to Kandahar Airfield, Afghanistan (October 2013- June 2014)• worked in team of communication specialists as Radio/ Telecommunications Operator (RTO) in Battalion operations HQ tracking real-time movement of subordinate company and platoon-sized route clearance units throughout Southern and Western regions of the country, using computer-based tracking and communications equipment.• Successfully completed 10-week Defense Language Institute (DLI) Pashto language course; received grade of “1+”, on Oral Proficiency Interview (OPI) test- Primary MOS 12N Heavy Equipment operator trained to operate heavy construction equipment used in large-scale earth moving: Military Dump Truck, Back-Hoe Loader/High Mobility Engineer Excavator, Scraper, Hydraulic Excavator, Grader, and the Bulldozer.