• SharePoint and Office 365 Administrator• Developed Strategic initiatives for communication and collaboration efforts• Focus on adoption tactics and methodologies to grow our Office 365 offering• Lead the development of our Intranet migration and design to SharePoint Online• Developing governance and strategic delivery models for the organization• Develop solutions to deliver increased business value and productivity• Manage Office 365 developments and communications• Present learning opportunities to the organization to grow their breadth of knowledge

•SharePoint site management and process improvement•Designed, planned and successfully implemented a project to more effectively manage and categorize business pertinent documents•Created, managed and successfully implemented a sales and documentation workflow system for process management and report querying•Performed data analysis on large quantities of data to extrapolate and infer the results for many various applications including process improvement, data management, and applications development•Leveraged PMI (PMBOK) and other PM and process based principles to create a macro communications and planning environment within the different lines of business•Effectively ran collaborative based projects to fulfill organization initiatives and requirements•Systems regression and process testing•Managed multiple portfolios of contracts in excess of 100 million dollars

Managed day to day sales and operations within office;Hired and trained entire new staff and developed the #1 Office within six months; maintained and expanded personal based on production levels;Implemented new sales and service ideas to increase productivity and customer satisfaction; sales increased by 100%;Maximized and improved collections efficiency through active correspondence with SAG team; decreased collections by 20% on the year;Collaborated with staff which led to new ideas and programs that improved communications; these same programs where also implemented district wide;Reduced customer grievances timely and accurately by developing and implementing a new response process.

Managed a team of 6 Sales Professionals which met or exceeded monthly sales goals; both team and individual performance;Lead team to top 5 in regional sales and service in a region of 200;Developed sales methodologies and tactics to achieve increasingly profound numbers;Supported and motivated sales team to work in a fast pace and competitive sales environment;Administrated portfolio to increase collections success and minimize extended late payments;Supervised entire loan process including outside services to ensure prompt and accurate completion of lending process; quickest turn around in lending;Interview, screen and qualify potential employees to ensure they are a cultural fit for