Nick Deveau Email & Phone Number

Philadelphia, PA, US

• Identified and leveraged cross-selling prospects, enhancing revenue streams and providing valuable support to the Lead Sales Agent
• Managed a dynamic book of business by utilizing consultative sales techniques, focusing on cultivating meaningful relationships with potential clients to identify new business leads
• Provided crucial support to an executive sales representative by skillfully cross-selling to existing policyholders, updating policy information, and executing policy changes based on customer requests
• Demonstrated acute attention to detail and organizational skills in the creation and maintenance of client-facing documentation, ensuring accuracy and compliance
• Proactively responded to online leads and service requests in a timely manner, guaranteeing swift and effective customer service delivery

• Consistently met and exceeded monthly and annual sales revenue targets, demonstrating a results-driven approach to achieving business goals
• Collaborated closely with Supplier partners to confirm arrangements, strengthening partnerships and ensuring smooth execution of travel plans
• Demonstrated adeptness in rapid problem-solving for clients facing unforeseen circumstances during travel, ensuring seamless resolution of issues and maintaining customer satisfaction
• Strengthened sales proficiency by addressing customer concerns, overcoming objections, and providing effective solutions to meet their needs and preferences
• Leveraged various booking platforms to negotiate and secure new business leads, showcasing strategic sales and negotiation skills to drive revenue growth
• Demonstrated exceptional listening and communication skills, resulting in the creation of personalized travel itineraries that catered to clients' specific needs and preferences.

• Coordinated intricate travel arrangements spanning multiple departments, optimizing processes to consistently deliver high-quality customer service
• Served as the initial point of contact for customers, demonstrating an exceptional ability to discern and address their specific needs, resulting in increased sales figures
• Meticulously reconciled internal booking and sales reports, upholding a standard of data accuracy and contributing to the overall efficiency of operations

Manchester, NH

• Men's Ice Hockey (ECHL)

• Collaborated effectively through conference calls with fellow Ambassadors nationwide, actively participating in networking events and group discussions to collectively raise awareness about the benefits of studying.
• Demonstrated in-depth knowledge of all AIFS programs, ensuring comprehensive and accurate information is provided to interested students and applicants, promoting program diversity and inclusivity
• Actively assisted prospective students and AIFS applicants on campus, offering personalized guidance and insights to help them navigate the study abroad experience
• Chosen as one of 39 exceptional individuals out of a competitive pool of 140 applicants to serve as an Alumni Ambassador

• Developed and implemented comprehensive marketing strategies, including hosting conferences and table events, resulting in increased brand visibility and engagement
• Played a pivotal role in driving a 253% surge in interest for Curry's study abroad program within a 4-month period
• Led the organization of study abroad semesters, overseeing program matching, course selection, and pre-departure preparation to ensure seamless experiences for students
• Fostered open lines of communication, consultation, and collaboration with school staff members, contributing to high retention levels and a positive learning environment

Milton, MA

• Men's Ice Hockey, Men's Lacrosse, Women's Lacrosse, Soccer, and Baseball.

• Consistently met or exceeded monthly, quarterly, and yearly sales goals, demonstrating a results-driven approach to achieving and surpassing performance metrics
• Actively engaged in creating a positive store environment, establishing and nurturing professional relationships with peers and management, contributing to a cohesive and collaborative team dynamic
• Utilized data logs to forecast sales activity and track revenue performance on a daily, monthly, and yearly basis, ensuring accurate sales projections and strategic planning.
• Actively engaged in creating a positive store environment, establishing and nurturing professional relationships with peers and management, contributing to a cohesive and collaborative team dynamic.
• Attained the "In-Store Seller of the Month" award for May 2014, achieving exceptional sales performance and contributing significantly to the store's revenue success.

Cambridge, MA

• Responsible for camera operations, and creating graphics.
• Assisted with pre-production, production, and post-production stages, as well as, technical directing.

Bachelor'S Degree, Communication, 3.3 Cum Laude

Education record

Activities and Societies: Studied international curriculum including Italian Cinema, History of Food and Table Manners, Photography, and.