Nick Hill, Mba is a IT Business Analyst at JM Family Enterprises, Inc. at JM Family Enterprises, Inc.. He possess expertise in dental assisting, employee training, cpr certified, radiology, team leadership and 35 more skills. He is proficient in Spanish. Colleagues describe him as "I've worked with many teams and alongside many people, and without a doubt, Nick Hill is one of the best. I worked daily with Nick for a year, primarily on a complex, enterprise - wide digital transformation and migration for JM Family from Google to Microsoft. Our goals were to deliver value faster, increase efficiency of our remote workforce and reduce duplicate technology costs. I led the transition from an organizational readiness perspective, and Nick ran arguably the most important pillar of that program, ensuring employees had the knowledge to use the new technology to do their jobs while minimizing any loss of productivity. This was incredibly difficult because the business accelerated the migration to Office 365 with a target completion of approximately 6 months, including a move to Office Online for email, calendar and documents, the introduction of Power BI, replacement of Zoom with Microsoft Teams and new security controls on personal non-company devices. In order to move quickly Nick needed to develop and execute a strategy for associates to quickly adapt to the new technologies and be flexible in accepting some short-term disruption for a long-term benefit. Nick and his team built from the ground up an omni-channel Microsoft Teams Learning Strategy that included the creation of a one-stop central hub, purposefully built training assets, and a cross - functional champion network that served as our eyes and ears across the org. Under an extremely tight deadline and with so much riding on the outcome, Nick took an empathetic approach to the work that built trust credibility with associates and leaders at all levels. Most importantly, even when the pressure went over the boiling point, Nick always maintained his sense of humor and positivity, which means so much when you're in the thick of a difficult situation. After our initial implementation, Nick led the roll out of an automated, self-service help tool - a game changer for improving the user experience that was well received across the company. I can't recommend Nick highly enough. For any organization who is looking for a team player, technologist, and empathetic leader, you can't do better than Nick." and "Having Nicholas as a supervisor last summer was an incredible experience. He not only helped me strengthen several foundational skills, but also taught me how to be a leader by constantly practicing organization, thoughtful strategy-creation, and kind, patient leadership. I could not have been paired with a more responsible supervisor and now mentor. Regardless of the capacity, anyone would be extremely lucky to work with Nicholas! "