• Served as the Subject Matter Expert (SME) on the Orangetheory Fitnessmobile app.• Assembled cross functional teams daily to collaborate on productreleases, manage backlog issues, and enhance and scale globaltechnology products.• Gathered and implemented business requirements weekly in fast pacedagile development cycle.• Acted as liason between Marketing, Support, Fitness, Business, and ITteams to refine the product and incorporate features based on marketand customer demands. Negotiated day-to-day trade-offs acrossmultiple teams and avenues.• Managed multiple teams of mobile app support agent (20 agents, Level I& II) and served as the escalation point for all mobile issues. Triagedbacklog of mobile issues, solutions, and enhancements.

Served in a multi-functional role which supported various Orangetheory Fitness Information Technology (IT) systems and programs, and business operations.

-Developing custom marketing campaigns for various initiatives and projects.-Responsible for scaling into the Music and Event industries while ensuring maximum reach and potential.-Provides marketing consultations to clients and partners-Works directly with 3rd party creatives to capture and deliver impacting professional 'buzz' content.

-Provided technical level 1 support for the city officials and buildings.

-Responsible for achieving maximum online reach, visibility and awareness for a large scale music festival of 20k + attendees and international artists. -Developed long term and short term goals and campaigns with measurable results and feedback to facilitate further engagement and marketing ideas. -Strong focus on managing team of creatives to deliver and promote professional digital content for different areas of digital marketing (YouTube, Vimeo, twitter, Snapchat, Facebook, web)

-Led and trained a team of 5 product marketers for event campaigns and sales.-Created organic scripts for promotional campaigns for various products and expertise.

-Provided complete analysis of current state of Social Media presence in the fashion/retail market, to develop strategies to greatly improve awareness, engagement, and revenue. -Developed marketing campaigns on social media with satisfactory results.

- Manage social media accounts and promote the company and events online- Develop, strategize, and execute online campaigns and build promotional opportunities - Find leads, establish audience through online interaction and community engagement

- Manage social media accounts and promote the company and events online.- Develop and strategize online campaigns and build promotional opportunities - Manage, direct, and train team of promoters- Schedule and meet deadlines- Content writer for website